Tell us the brand of your watch and whether you require a battery replacement or a full service
Tell us where to collect
your watch from
We will provide you with a notification of its safe arrival and carry out all necessary repairs.
Your watch is packed in a fully secure fashion ready for posting back to you via our free courier service
Once we have taken note of all your details via our quick and simple online form and you have sent your watch to us using our free courier service we will perform a full diagnostics of your timepiece and record all details within our data system. We will provide you with a notification of its safe arrival.
I sent my watch for a repair. They kept me updated on the progress and let me know when it was despatch. Am so please with the work and the package it came back in. I would recommend anyone to use there service A1
Fantastic service very quick turnaround.
Couldn’t ask for a better service, was a bit optimistic at first sending my watch off to someone through the internet but really paid off! Absolute diamond service and came back within a few days! This is the service people need and is perfect! Thank you.
Really quick turnaround time. Quality work. Good communication. All good.
Good service, easy and swift.
Rapid and secure turn around.
My 15 year old daughter wanted to get her dad’s 18year old Tag watch fixed for him for Christmas. It has been sat in a drawer for several years. She emailed Tag to send direct, no reply, she took to two local Tag dealer jewellers 2 months to send off and get back in Feb 2020. She was so disappointed I found fix my watch online. After reading reviews I decided to chance it. Sceptical at first handing it across to DHL but couriers excellent and email updates and tracking put me at ease. Sent off a week last Monday we signed for it’s return today 20th December in time for the big day. I don’t write reviews often but service and cost too good not to do so. Merry Christmas to all at fix my watch you certainly made a teenager happy which is not easy and no doubt her dad will be too.
Excellent service, would use again.
Absolutely fantastic service! I sent my Tag Heuer watch to Fix my watch for a replacement battery after reviewing different options open to me. The watch was collected on Monday by DHL and I was given updates via Fix my watch and then DHL and I received my watch back today which is Thursday. Returned in a superb case and box. This service is second to none and I would highly recommend the efficiency of this Company. So happy to have my watch back in time for Christmas which was so important, thanks to a highly skilled team of professionals.
I never write reviews….but was so impressed with Fix my Watch! Filled form in online on Thursday evening, watch was collected by DPD at 10am next morning and was delivered and back on my wrist the following Wednesday! In a lovely box! Cost way less than the jewellers were quoting and far less time to fix! Best service ever!
My wife thought I was crazy entrusting my precious Longine to an internet company but she need not have worried. The whole operation was very smooth, from the online booking to the picking up same day by DHL and then through the transit, delivery and repair, then finally returned back to me by DHL once more. All trackable, and advisory emails at every stage. Price for a new battery compares well with the shop I have used before, but this time didn’t need to make a 40 mile round trip to Birmingham to get it done!
Excellent service, will definitely use it again and my wife is considering sending hers too!
Can’t believe I haven’t used these guys before! Picked up Monday – battery changed & re-sealed – back with me Friday at a fraction of the main dealers prices.