Hassle-free, brand accredited watch repairs, fast turnaround, and no hidden fees across the entire UK.
When your watch stops working, the last thing you need is a long, complicated repair process. But too often, that’s exactly what happens with other repairers. You send it off and wait… and wait. No updates. No clear timeline. Just weeks or even months of uncertainty, hoping it’s in good hands.
We understand that you don’t want to be without your watch for long. That’s why we provide quick turnaround times and a hassle-free service that keeps you updated at every stage.
Skip the trip to a jeweller or repair shop. We’ll collect your watch from your doorstep and deliver it back once the work is done, securely and swiftly. It’s watch repair, without the runaround
Book your repair in just a few clicks using our online form—no need for calls or in-store appointments. Choose your service, get an instant price, and schedule your courier. It’s that simple
Know what you’re paying upfront. Our most popular repairs, like battery replacements and servicing, have clear, fixed prices online. No delays. No surprises.
Our qualified watchmakers handle every repair in-house, allowing us to diagnose issues fast and accurately. No back-and-forth. No unnecessary waiting.
We prioritise efficiency, with most battery and minor repairs completed and returned in just a few working days. Servicing is fast, too—so you’re never without your watch for long.
Need an update or have a question? Our friendly customer support team is on hand to help you, no long hold times, no being passed around.
We know how precious your watch is to you and so knowing where it is at every step of the journey is crucial. This is why we provide consistent update notifications for your peace of mind.
You’ll know exactly what stage your repair is up to as we’ll update you when it’s arrived, being repaired, going through quality checks and being returned.
You won’t get stuck with generic emails or chatbots. Our customer service team is here to give real answers, real updates, and real peace of mind by email or phone.
Once we assess your watch, you’ll receive a full breakdown of the issue, recommended repairs, and costs before we start any work. You stay in control from start to finish.
Not all watch repairs are equal. Some repairers cut corners, use cheap parts, or lack the training needed for precision repairs. We are brand-accredited experts who follow strict manufacturer standards.
Your watch is in the hands of skilled professionals. Our watchmakers hold accreditations from leading Swiss brands and follow the highest industry standards for every repair and service.
We use manufacturer-supplied or officially approved parts, never aftermarket substitutes. This ensures your watch retains its integrity, performance, and long-term value.
As BHI members, we commit to excellence, ethical practice, and ongoing training. It’s a seal of approval that reflects our dedication to quality craftsmanship and customer care.
With Fix My Watch you can easily get a quote for a specific repair or explore our full range of repair options
Professional battery replacement including full resealing, waterproof and water resistance testing and a comprehensive warranty.
Complete maintenance and servicing with genuine brand parts and comprehensive quality control tests.
Remove scratches, dents, and signs of wear with professional case and bracelet refinishing. Our expert polishing restores your watch’s original luster while preserving its value.
From glass and crystal replacements, to bezel repairs, strap replacements, link removal and more, our experts are on hand to provide a wide range of services.
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Tell us about your watch and the repair needed.
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We’ll arrange a tracked and insured collection, we’ll repair in our brand accredited service centre.
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Only pay once your watch is ready to be returned. We’ll return and provide a full warranty.
I needed my watch back ASAP as was going away, I contacted FMW and they were able to get it back to me in plenty of time. Kept updated throughout. Very happy, would recommend. Thank you
Absolutely thrilled. Bought a Longines watch on a cruise ship at a knockdown price because battery was flat. The man who sold it told me to make sure that whoever replaced the battery was Longines accredited. I found ‘Fix My Watch’ online by Googling and I’m so glad I did. Watch was collected from my home, battery done and returned to me by courier together with a repair warranty card at a very good price. I have no hesitation in recommending them.
My tag watch is over thirty years old and needed a new battery, but having had a bad experience a few years ago with it being sent to the factory and being charged for work I didn’t want tag to do, I have used jewellers since. This means a 40 plus mile round trip so I found this company on line and with the pick up and delivery service, enticed me to try. My watch has been returned, in excellent working order, safe and sound, even the date has been corrected and although it is not financially valuable anymore, its sentimental value to me is priceless. Thank you so very much for the excellent service, customer care, good security and everything!
Customer Services as it ought to be! Trusting a treasured timepiece to an online service takes a little courage – but Fixmywatch fully deserves that trust. Super-helpful response to my initial enquiry (thank you Jodie) followed by regular and informative updates throughout the service. Collection and delivery were both prompt and secure. And all that at a good value price for a quality service. Highly recommended by this happy customer.
Prompt and secure collection
Great communication, faster service than the high street,reasonable price, very well packaged return, all done in less than a week.
Will definitely use again.
Pick up was on time, customer service kept me updated every step of the process and even went through the trouble of having the watch sent to my work address to ensure I had it in time for my holiday.
