Testimonials

Great service and my Heuer watch has been perfectly fixed, serviced and restored. Highly recommended!

Matt

Despite my reservations about sending my watch away, I have been pleasantly surprised. Watch came back looking as good as new. Will use them again.
5 star review

Mr Michael Brodie

Sent an expensive Rado watch for a repair after reading positive reviews. Fixmywatch didnt dissapoint. Got my watch back just after 2 weeks. Fully serviced and fixed the slow time issue. Will be using their service in future.
5 star review

araf mahmood

Great service. Had a capacitor replaced on a Seiko Kenetic and they were 1/2 the price of others. With DHL collection and return delivery included. Also sent back in great packaging with a free travel type case. Very impressed.
5 star review

Steve Patrick

I cannot praise this company highly enough. I had 2 watches serviced, a Rado & a Longines. Both watches were returned back to me looking clean, shiny & working within a week and I was updated at each stage of the process via email & text. At no stage was I concerned they weren’t being dealt with. Returned in lovely strong boxes with guarantee certificate, next day delivery. Faultless, seamless service.
5 star review

Margaret

If you’re nervous about the idea of handing your prized watch to a courier and waving it off to be fixed, don’t be. 1 week ago I saw that the dial on my Tag had slipped. Went to the watch repairer I’ve been to before to find he’s retired. Googled fix my watch near me and came across this company. Being old school and a bit sceptical of doing everything on line I read the reviews and rang. Short conversation and one day later my watch has been collected. Having missed that the confirmation of receipt email had gone into my spam I rang a couple of days later to check that my watch had arrived. Person answering the call knew the watch, the repair and its status just from me giving my name. Next day I received a quote for the repair, which was unbelievably reasonable and way less than I was expecting. 2 days later I received a message to say it was repaired and on its way back to me and the day after the courier handed it back and in a really nice case to boot. Whole experience blew me away and I would highly recommend. Service – brilliant! Pricing – tremendous value! Only minor niggle and it really is a minor niggle, is that the website could be improved to do fixmywatch justice.
5 star review

Bladeinwolvo

The best company in the world thanks a lot my watch is back to life now thanks Leandro Piovani.
5 star review

LEANDRO PIOVANI

Fast repair and high quality repair (changed sapphire glass on my TagHeuer). Great communication during the whole process and a decent price
5 star review

DT

Very efficient service, good communication and a quality repair. I was very impressed and wouldn’t hesitate to use this company again.
5 star review

Brad

I’ve upgraded my initial review as I’m delighted with the overall service & work done; i. e. replaced the watch battery, resealed, and replaced glass face. My only criticism is the carrier DHL, which is not the fault of this company. The initial collection of the watch was scheduled for all day and no time slot given, so I had to wait around all day. When the watch was returned we did get a 2-hour time slot but it was over 2 hours late.
5 star review

Les Bradley

Everything handled professionally.
5 star review

Penny Dillon

I was delighted to find that my long-loved watch could be repaired. Thank you
5 star review

Customer

Unbelievable service would highly recommend.
5 star review

Steve Ventham

Excellent service, quicker and cheaper than manufacturers. Very impressed and will definitely use again.
5 star review

customer

Very quick and efficient service.
5 star review

Jane Hayes

They have done a beautiful job of servicing my 18-year-old automatic seiko, not the quickest but good service and communication.
5 star review

john corley

Fantastic service at a great price. I wanted to get my old Rotary working again as it has sentimental value. It was fixed by fixmywatch.co.uk and calibrated to be more accurate than it was when new in a couple of weeks. I asked for an update after a week and received a prompt reply which was also great. Would definitely recommend.
5 star review

Hugh

very efficient service with good communication.
5 star review

Mike

Very good service always kept you updated Would definitely use again.
5 star review

Joe Statter

Good fast and efficient service
5 star review

Paul Myers

A tad longer than the company said. Arrived a day or two longer but brilliant service and very courteous agents. Will use again.
5 star review

RM and PM

Happy with the work done replaced watch battery, resealed and replaced glass face. My only criticism is the carrier DHL. Collection of watch was scheduled for all day and no time slot given, and on delivery we did get a 2 hour time slot but it was over 2 hours late.
5 star review

Les Bradley

Excellent service!!
5 star review

Customer

Excellent service. Highly recommend. They pick up, do the job, deliver back. So simple to use. 5/5.
5 star review

Heidi Tong

Great service.
5 star review

John McCarthy

I was very reluctant to go anywhere other than Tag for my watch but with a 14 week wait for a battery I did my research and came across Fix My Watch,. Excellent service, Super Quick (2.5 weeks without my watch). Watch came back like new after it’s service. Will 100% be back & recommend to all.
5 star review

Chloe

Easy and efficient process.
5 star review

PETER

Was a bit apprehensive to use this service, but I needn’t have worried. First class pick up, first class speedy attention and first class return.
5 star review

Richard Bird

Genuine trustful company. Excellent communication.
5 star review

Mr Yassin

Very good service.
5 star review

Mr & Mrs Amos

Brilliant service!! Would highly recommend. Watch collected and delivered back to my door. Quick, reliable and reasonable cost. Guarantee for work carried out. Will definitely be having my watch serviced with this company. Thank you 😊
5 star review

Jacqueline Hughes

Absolutely superb service, from start to finish! Great communication, organisation, and execution of a straightforward watch repair. Fast, efficient, reliable service that can’t be recommended highly enough and at a great price!
5 star review

Matt Hodges

Completely delighted with Fix My Watch – excellent communications all through, I felt reassured with the safe pick up and return with the couriers, my watch is sparkling again and (importantly) works, they even replaced the glass which I wasn’t expecting! In summary they went above and beyond and I’d thoroughly recommend them.
5 star review

Eloise

Fantastic service!
5 star review

Customer

Watch fixed and returned professionally and efficiently.
5 star review

Anna Janssen

Excellent Service, from pick up, to repair of the watch and return. Couldn’t be happier. Would recommend.
5 star review

Steven Randall

Excellent and very clear information on the website. First-class and prompt customer service. Highly recommended.
5 star review

Kate

Absolutely brilliant service at a very reasonable price. Thank you so much.
5 star review

Michael Sharpe

From start to finish everything worked perfectly. Emails from Jodie explained the whole process. Fantastic company.
5 star review

Steve Goldring

I cannot speak too highly of Fixmywatch company. They are highly efficient and professional. They arranged to have my watch sent to themselves day after contacting them. They gave me a quote for repairing my watch and had it delivered to myself within 10days. Well done Fixmywatch!
5 star review

Mr J Smith

My Longines watch was repaired very promptly and returned looking better than when it was new. Great service and will definitely use in the future.
5 star review

Craig McCarthy

I’m very happy with the service received from Fix My Watch. My 20+ year old TAG Heuer needed a new battery and the online quote, collection by DHL and return of my watch in less than 1 week was fantastic. My watch was returned in a protective box with accompanying certificate noting work done, who undertook the work and who checked the watch before returning it via DHL to my home address. All round excellent service! Thank you.
5 star review

RodA

I stupidly let my inherited watch, from my father, get water damaged. I then thought the watch was a goner and left it in my watch box. I then found Fixmywatch and thought it was worth a shot to see if it could be fixed. They gave me a quote, which I thought was very reasonable given the potential damage, and I sent the watch off. I got regular updates and my watch was fixed for the quoted price within 2 weeks. I am so happy and eternally grateful to Fixmywatch for rescuing my watch and providing a fantastic service. I will definitely be using them again for my other watches.
5 star review

Mr Jamie Tinsley

Was slightly sceptical of sending my Tag but one week later I have it back in perfect working order, battery/reseal – waterproof etc. Very impressed, so so much quicker than High Street stores, and cheaper! I will use again.
5 star review

Nick B

The last time I had a battery replaced in my Tissot T-Touch it was returned to Swatch and it cost me £130. Fix My Watch did a fantastic job of collecting, repairing and returning said watch all for £49.95. I was informed of progress, by email, every step of the way. I highly recommend them.
5 star review

phanmig

Excellent service. Very good communication. Kept me informed of the progress of the repair. Watch is back, repaired and I could not be more delighted.
5 star review

Mrs Julia-may Graham

This service was very good fast and reliable and easily accesable
5 star review

John Ball

When making enquiries servicing my Raymond Weil watch, I was being given very helpful explanations as to what is required. Very easy to send watch (even though I had missed the collection!) and duly collected my watch after about a week. All very satisfactory.
5 star review

Martin Redshaw

My Tag Monaco is very special as it was left to me by my brother. Fix My Watch did a fantastic job of repairing and servicing it and it now looks like new. Efficient collection, efficient return (apart from DHL leaving at the wrong address). Very happy and a 2 year guarantee.
5 star review

customer

I never write reviews but I have just received my watch back after a battery replacement and re-seal and I have to say that this company has really impressed me. The watch looks like new (shiny!) and was returned beautifully and securely packaged in a special case. Their communications were excellent throughout, the service was quicker than predicted and the price was very reasonable. Highly recommended.
5 star review

Siaron Moore

Very satisfied. Service was excellent. My watch was taken, serviced and returned within 10days all nicely presented with a certificate. I’ll be using them again.
5 star review

zahid shaikh

Great service provided from initial enquiry to delivery of my repaired watch. My brother in law recommended ‘Fixmywatch’ after using them himself and I agree with him when he said they were awesome. Would definitely recommend and use again. Professional, efficient and courteous service. So glad I can now wear my beloved watch again.
5 star review

Lisa Bushnell

Fixmywatch provided a quick reliable and very cost effective way of replacing the battery in my Tag watch. I was pleasantly surprised to see it returned in a very professional zip container. I will definitely use the service again.
5 star review

Geoff R

I had Tag Heaur watches that needed the batteries replacing. Placed the order on a Sunday, the package was picked up on Monday by DHL and I received the watches back three days later all working and packaged in a nice box. I was kept informed by email throughout each stage. I would highly recommend fixmywatch for their service.
5 star review

K Patel

GREAT SERVICE
5 star review

MRS GAIL SCOTT

Fantastic. Couldn’t have asked for better service.
5 star review

Jennette

Very satisfied with the service. My watch was fixed and returned to me Very quickly and packed Very securely at a very competitive price. Will definitely use again in the future.

Norman Azulay

Excellent Easy to use. Quick and super responsive.
5 star review

Mr S Harrison

I cannot praise Fixmywatch more highly. My watch was collected within 2 days of my application, and I was kept informed of the progress. It was returned to me completed in just over a week, well under the 2 weeks anticipated. It arrived totally well packaged in a custom case, with report and log book included. Beautiful. Many thanks to Fixmywatch for its exceptional service.
5 star review

Trevor Davies

The service was very smooth and nice and quick. I highly recommend fix my watch. This is the second watch I have sent to them and am very happy with the work. Will definitely use again.
5 star review

Paul Woodhead

Great service and price, excellent communication all the way through the process, would highly recommend.
5 star review

Andrew Coates

Excellent service from this provider. Very high standard of workmanship and will definitely be using them again for my other watches. Very fast and efficient turnaround service. Well done Fix my watch.
5 star review

John Plant

Great comms and service.
5 star review

Customer

EVERYTHING ABOUT THIS COMPANY IS 5 STAR … I DONT WRITE MANY REVIEWS BUT EVERYTHING FROM THE INITIAL CONTACT TO THE COLLECTION DELIVERY .. UPDATES AND THE WAY MY WATCH WAS PACKAGED FOR RETURN IN A WATCH CASE .WAS .. ABSOLUTELY 1ST CLASS SERVICE I WOULD HIGHLY RECOMMED THEM.
5 star review

jeff barwick

from the moment you contact fix my watch you are kept informed from receiving the watch to repairing anf then retuning excellent service
5 star review

john tudor

Have just had a full service on my watch, i can only say how fantastic it was, the watch can back like new i would recommend FIX MY WATCH to anybody who needs a battery or full service. Thank you
5 star review

james ware

Watch stopped working 6 months after service. Was repaired for free under the 2 year warranty. Very pleased. Thank you.
5 star review

Customer

Amazing service. Was a little nervous as there was I human interaction that I could see. But I should have worried ! My watch was fixed and returned so well packaged. I will be using this service again and will 100% recommend to friends and family
5 star review

O’Kearn

Amazing service. I hoped to be pleased, but they exceeded my expectations. I would and will be recommending this Company to people I know and want work done on their Watches. Thanks so much.
5 star review

simon bound

Needed new battery on nice watch, and wanted it done properly. I should not have worried. I downloaded their postage label and my watch was picked up as promised by DHL, battery fitted, waterproof checked over, and returned within 48 hours in a very nice presentation box. £36 including postage both ways, and no hidden extras.I am mightily impressed with Fixmywatch and will be recommending them to all. Very happy!
5 star review

Richard Rowlands

Fast and efficient, great service and prices. Thank you.
5 star review

Gary Hustler

Delight. Received my watch back like new. Great service.
5 star review

Natasha

I wanted to have my watch serviced and found fixmywatch online. I did read the reviews but l was still a bit wary. All I can say is in my case l can honestly say that l am really pleased with the price and service that l have received. There was a slight delay in getting back my watch, but this was down to the watch not passing the quality control and being returned to the watch repairer for extra checks. I am really pleased with the service from fixmywatch and would have no hesitation in recommending this company. It looks like a new watch that came back.
5 star review

Alan Yen

Absolutely superb service from start to finish. Clear instructions how to ship the watch, regular updates on the progress of the repair, and returned safely in a special delivery case. Highly recommend and would absolutely use them again.
5 star review

Martin

I cannot fault the service I received from Fixmywatch. My Gucci dive watch needed a new battery and reseal and due to this I booked online for the work to be done. Monday the online booking was completed, Tuesday the watch was collected and Friday the watch was returned. Fantastic and so quick. Throughout the week there were email updates upon each stage and when the watch was delivered back (by DHL) it was packaged in a bespoke watch box. Prices were 33% cheaper than high street watch repairers and I would say the service and speed far exceeded any previously used jewellers. Superb, I would highly recommend to others and will be using the company again.
5 star review

Keith Dixon

Quick turn around, excellent communication and very well packed when sent back. Totally recommend
5 star review

Customer

My 40 plus year old watch had stopped working properly and other online repairers said they were unable to help. “Fixmywatch” arranged for collection of my watch and kept me informed through to completion. Watch has now arrived back safely , ahead of schedule, in beautiful packaging and with service history and guarantee. Watch looks like new. Excellent service.
5 star review

Mr Richard Harding

I could not have wished for a better company that I chose at random never having read or seen any previous reviews I was over the moon as to the repair & return of my watch so surprised as to the way it had been returned so clean& I now wear my watch with pride thankyou to all concerned
5 star review

John Burch

Easy to order, pickup was prompt and I will have it back next Monday.
5 star review

customer

Excellent service and advice. Would 100% recommend this company. They arranged collection of my watch and kept me updated through. Excellent customer service.
5 star review

Kim Saunders

I recommend anybody who needs a watch repairing to use this company they have been amazing from start to finish. My husband inherited his fathers watch and nobody was willing to fix it until fix my watch came along and have turned it into something he can wear after 60 odd years in a drawer. Thankyou fix my watch.
5 star review

customer

Great service, I had tried many different places including Seiko themselves to no avail, now at long last, I have a repaired watch, just one slight mistake, to me, anyway, whoever did final check did not lock the locking crown only a slight miss but if I had not noticed and worn the watch there was a potential to pull out the crown, but other than that I am well pleased with the outcome.
5 star review

David Hughes

Excellent service. Quick collection and return. I would use Fixmywatch again.
5 star review

Mark

So so impressed with this service, quick effortless, and the way I received my watch back in a quality case and documentation. Such a breath of fresh air in the uk for efficient service at a good price and the quality extra touch of the case. Defo recommended and will be using again. Well done guys quality service all round.
5 star review

Barclay Cebo

Fastest battery replacement ever, one week from pick-up to drop off, would definitely recommend.
5 star review

Customer

My Raymond Weil watch had a broken glass and a missing second hand and had been sent to Raymond Weil six years ago, who unfortunately returned the watch saying that there was nothing that could be done. Having kept it in storage for a while, I came across FixMyWatch a couple of months ago, thorugh an online search, and spoke to them. From that moment on, the service was exemplary. They booked the repair into their system and arranged for the watch to be picked up by DHL within a day or so.I was given access to track the repair online. Because the watch was no longer being produced by RW, it took a couple of weeks for FixMyWatch to ascertain if they could repair it. Once they determined that they could, they repaired it and billed me accordingly….a bill well worth paying for the excellent job they did on the watch. The repaired watch was DHL’d back to me, in a custom watch case (a nice touch), including my original warranty that I inadvertently included when I sent it to them. I am absolutely delighted with the wonderful job done (hence the 5 stars). I highly recommend FixMyWatch for a painless, professional and speedy service.
5 star review

Felix

Battery replaced and pressure tested very quickly..excellent customer service.
5 star review

Ali

I am absolutely delighted with your service and I couldn’t have asked for more.
5 star review

Paul Adey

Great service, exactly as advertised.
5 star review

Mr Bryan

From booking a collection date, to the return of my Citizen Eco drive by DHL the service can only be described as first class. The frequent email updates of progress through the workshop were very reassuring and to have the watch back within a week was excellent. I wouldn’t hesitate to recommend Fix my watch for their faultless service.
5 star review

MrsG

Really good service very impressed, I will be a returning customer in the future, as I need a service in 1 years time. I only needed a battery replacement this time but a good experience overall, good communication and also sent me the packaging I needed. My watch was picked up from my door on a Wednesday and delivered back to me by Tuesday in a cool case with service certificate, definitely recommend.
5 star review

james nicholls

Excellent service. Couldn’t fault it.
5 star review

Richard

This is the 2,nd time I have used your service. Prompt and kept informed at all stages of the fix.
5 star review

JulesC

First time I’ve used Fix My Watch and I have to say I’ve not been disappointed. Clear instructions when it’s booked, courier arrived when I was told they would and I was kept informed throughout the process. Really quick turnaround too! Will be using them again to sort out my other 7 watches!
5 star review

Cathy

Most impressed with the service provided by Fix my watch. I would highly recommend them. Very pleased with my refurbished watch. Very many thanks to all the team.
5 star review

Richard Jones

Excellent customer service again, watch took a long time to repair but it was down to Tissot not yourselves Can’t wait to get my watch back. Thank you again.
5 star review

Mr Mervyn Israel

would give five stars as these people were very helpful, and picked up my watch free of charge by courier, sadly due to the age of the watch they were not able to repair it and apologised for this, and returned it free of charge. I would certainly recommend Fixmywatch.
5 star review

John_Cocozza

Fantastic service from start to finish. Like most, I was nervous about sending my watch away but DHL were also superb and the tracking is spot on aswell as the item being fully insured. Continuous updates ref repair and prices (which are very fair) and then returned to me in pristine condition in a stunning padded box. Absolutely will be using them again!
5 star review

Garry Ross

Just had my wife’s Rotary watch repaired after it fell to the ground the back fell off and the mechanism flew out the adjuster flew out and various bits disappeared. The price was great and the service was better would recommend to anybody to use them. Fantastic
5 star review

MR N LOVING

Yet another great review. TAG watch sent off for service. Returned after 10 days. Well packaged. Great service and only £195 all in. They even polished it and removed some of the scratches from the bracelet. Just can’t fault them and once again highly recommended.
5 star review

Dave Oliver