Testimonials

Wow! What a service, smooth from start to finish for battery replacement. Great communication throughout, don’t hesitate to use this company I will be using them again for sure.
5 star review

Dm

Excellent service, will absolutely use again.
5 star review

Mrs m mallison

Prompt and professional service. Watch was fixed and returned with excellent communication throughout.
5 star review

Anna Bowling

Great service m. Very pleased.
5 star review

Peter Byrne

I’ve used this Company a few times over the past few years for my Tag Heuer. Super fast service keep you up to date with the progress and unbeatable prices. Highly recommended
5 star review

David Oliver

For the first time ever, I have not used Breitling to change battery on my watch, fix my watch have me a price of £60 to replace the battery, I accepted and they did the rest. I got my watch back 5 working days later. The service was super sensational, I will definitely use them again
5 star review

Paul Johnson

Excellent excellent excellent. Cant believe the attention to detail. Well done. You did more than change the battery you rejuvenate the watch. Highly recommend. Many thanks Gordon
5 star review

G Peters

Brilliant company, very quick efficient service & a very good price. We will definitely use them again.
5 star review

Michelle Micetich

I booked my Tag Heuer watch in for a service and have a new battery fitted. The service provided by Fixmywatch was first class and I would strongly recommend them to my family and friends.
5 star review

Kenneth Brown

Great service. Glad I found them and half the price I paid on high street. Good work
5 star review

daniel sammarco

I don’t leave feedback as a rule but this company were brilliant. The service i received was fast and hassle free. My watch was collected by DHL and returned repaired within a week, fully protected and packaged. I will certainly use them again and wouldn’t hesitate to recommend
5 star review

Clare Burgoyne

Good value and excellent service, nice touch putting watch in case and repair documents
5 star review

CLIVE HOMER

Extremely good service Watch was returned and very pleased Competitive pricing Will use again.
5 star review

WAlter Jex

Fantastic service. Could not fault a single thing. Easy to follow process, kept informed throughout, even fixed an imperfection on my watch which they notice with no extra charge. Watch came back good as new in a very impressice Fixmywatch case. I honestly am a very pleased customer and would confidently use agsin. Thank you for the experience
5 star review

Louise Griffiths

First purchase from website. Easy to use site. Purchase success followed by informative and swift response. Quick delivery.
5 star review

Ms Tara Berkeley

A great service at an an excellent price. Good communication, fast work and prompt delivery. Will be using again for sure. Many thanks.
5 star review

David Cullen

Just received my repaired Longines. Excellent service from start to finish. Watch picked up by DHL and returned by DHL. Process seemless, good communications and online updates. Turnaround tine less than three weeks. Watch returned in protective zipped case together with two year guarantee certificate. Really professional company that you can trust your timepiece with.
5 star review

MR JOHNNY MCALLISTER

Really efficient service.Picked up and delivered back to my home. Kept up to date at every stage. Really great service. Highly recommended
5 star review

Mrs Jennifer Ballantyne

The service from start to finish was excellent. The watch was picked up and then returned on time and I was able to track the whole process. I would definitely use this service again Kind regards Rob Hayward.
5 star review

Samiematt

Have used Fixmywatch 3 times now and the service has been impeccable every time. It may still sound a little pricey @ £55 for a battery change but compared with the original manufacturer service, its great value for money. So what do you get for your £55? You get a courier pick up within 24 hours and the work was done, shipped back all within the week. If you need packing material, you can contact them and they will supply everything you need to protect your precious timepiece during shipment. The battery is replaced and the watch is pressure tested to make sure its waterproof. It’s then nicely and safely packaged and returned via courier. You get a neat little wallet with a guarantee and what’s been done. I’ve had no problem with the battery fitted previously or any concerns over waterproofing. So, packaging supplied if required, courier pick up, courier drop off, a new battery with pressure test, certificates and, perfect communication along the way to let you know what stage of the process they’re at. This is gold standard and a perfect example of what excellent service should look like.
5 star review

KB

I was amazed by professionalism and service, my TAG needed a new battery which would have meant £130+ and three weeks away with TAG Timpsons said they could do it but couldn’t seal or pressure test £60 I decided to go to fix my watch they were amazing! collected by courier Monday back Thursday with a case and leather pouch with guarantee battery replaced sealed and pressure tested £55! cannot recommend them high enough.
5 star review

Heather Chappell

Very good service and turnround.
5 star review

customer

My beautiful 20 yr old Zenith automatic received a full service and came back looking like the day I first bought it. Amazing service and quick turn around time. Would recommend unreservedly.
5 star review

Sheharyar As’ad

First rate service, excellent price and delivered with care. Highly recommend.
5 star review

Mark Rawling

Very impressed with the service. Very well priced, fast service and excellent communication. Will use again and will certainly recommend. Thank you.
5 star review

Annette Appleby

My vintage mechanical Tissot is once again ticking perfectly. Unfortunately only two days after receiving it back, I accidentally cracked the watch glass. Fix-my-watch once again came to the rescue. I’m a very happy customer.
5 star review

Gavin N

A new battery installed with no fuss. The turn around is impressive.
5 star review

Mr Michael Crawshaw

Good service at a fair price. No grumbles. Thanks
5 star review

Neil Allan

I was a little nervous sending my watch away, but the whole experience was great, right from booking the courier to being kept informed of the status of the battery change. I loved the case the watch was returned in too.
5 star review

Dave B

Am very very impressed with this service. My Tissot watch came back to me in four days with its new battery. The case that it came back in and indeed the entire packaging was very secure. The courier service was amazing. I would thoroughly recommend Fix my Watch and will definitely use them again. Excellent service.
5 star review

Hilary

Overall very happy with the service. Easy to process send the watch in. Comes back with a nice box and record of the service a few days later.
5 star review

Simon Fielder

Under normal circumstances, we take our Rado watches to Harrods for service and battery replacement. Having been an investment in the first place the cost of service and battery replacement seemed expensive however we felt we should maintain the watches so they last a long time and are sentimental to us. It cost an arm and a leg and took forever. Due to COVID restrictions this was not possible so I thought I would try this service as an alternative. So far so good. My husbands watch needed a new battery. I found this company and thought it may be worth a try as we were not going to be in London. I packaged it up as per the instructions and it was picked up by a courier, I ticked the box to start straight away and hey presto the watch was returned within a week fully serviced, a new battery, beautifully packaged and…. I am hoping the battery will last. I am so far very very happy with the ease of sending it, the quality of the service and everything. I will be sending mine when it needs the same treatment. I was very surprised I have to say and the service, quality etc exceeded my expectations.
5 star review

Mrs Gillian Carey

Superb service. My watch was collected by DHL on a tuesday and i had it back by Friday lunchtime. They even sorted my strap for me whilst there. Will 100% be using this company again. Highly recommend to anyone.
5 star review

Dave M

After being quoted twice the price for a watch service, pressure test and battery replacement through a local jewellers I found Fixmywatch! Excellent value for money, watch looked like new and returned in secure packaging on time. Will use again!
5 star review

Hayley

Replacement watch battery fitted picked up and delivered to my home address within a week all for considerably less that I paid a high st jewelry store and 3 weeks quicker.
5 star review

Gordon B

What a fantastic service. Had a few Seiko repairs and service over the years. This was the best.
5 star review

edwin

Fantastic service. Fast turn around Pick up and deliver service extremely appealing – no going to post office – they send you a DHL label and the guy collects next day. Return presentation box etc. really nice Can’t fault this company in any way Also I have had to phone them about another watch which is taking longer but they are waiting for parts from Seiko. Charming person on the phone and very helpful and knew exactly the circumstances of the job. Extremely pleased.
5 star review

Peter Phillips

This is a truly excellent service. I was skeptical about sending my Rado watch through the post but I am really pleased that I did. I was quoted some ridiculous prices for replacing and re sealing my watch but then I found Fix My Watch. The instructions were very clear and the process went very smoothly and what’s more, the price was very competitive. I would highly recommend this service.
5 star review

Customer Maria

Fantastic service from start to finish. I was slightly nervous allowing my favourite watch to be taken away by the courier but I had no need to be. Fixmywatch have great credentials and sent frequent updates right throughout the process. This was extremely reassuring. When my watch was returned it was beautifully boxed – which I will keep and re-use next time. I cannot praise them highly enough and most definitely recommend.
5 star review

Maureen Atkins

Great service Quick turnaround and kept up to date with regular emails. Nice surprise it was returned in a good case!! Will use again.
5 star review

Daimo

I cannot deny I was extremely nervous at first to send my Raymond Weil to an unknown repairer but I have been absolutely delighted with both the service & price Will not hesitate to use again & again from now on.
5 star review

Michael John Gent

Amazing service, quick return.
5 star review

Romy Grimwood

The watch was collected on a Friday by courier and returned the following Thursday all included in the quoted price. No hidden extras, very good service and great value. Totally recommend.
5 star review

customer

Excellent service
5 star review

Theresa

Fantastic service, will definitely use again.
5 star review

Cee Wilson

Sent my Citizan eco drive, to fixmywatch after others couldn’t repair it including Citizan who didn’t even open it to see what was wrong with it. Fixmywatch picking up my watch from Northern Ireland by courier sent me an estimate which i agreed to. My watch came back well packaged by courier and all in working order again. Fantastic service would not hesitate to recommend them and will use them again
5 star review

Mr David Kynes

Fantastic very helpful and great service
5 star review

Nicholas Hoolihan

Absolutely brilliant service. My watch looks like new!!! Thank you
5 star review

Mr Darren Brookes

Great service. Courier label provided. Watch collected and returned in three working days. Good communications and the watch even arrived in a neat travel box. Will definitely use again.
5 star review

Bev

Very professional and speedy service.
5 star review

Hayley

Great price and included pick up and delivery Would recommend.
5 star review

Northerner

This was a first class service and I would recommend them to anybody,the communication was brilliant and the watch looking new when it was returned5 star review

Brian Smith

Watch repaired , fantastic service , 100% recommended.
5 star review

Jean Banks

Excellent service, was nervous about sending my expensive watch but great service. Their update emails went into my junk mail so I called them to check they’d received the watch at which point they told me work had been done and I should get my watch back soon. Will definitely use it again.
5 star review

Emma

Absolutely amazing service. Fast, great value and returned watch in perfect condition.
5 star review

Luke Chadwick

Excellent service
5 star review

Glenda Roberts

I couldn’t believe how efficient this service was. Just a battery change on my Tissot watch but from pick up by DHL to return to me within 4 days and that included a weekend, it was amazing! Also returned really well packaged in a lovely storage box. I was a bit apprehensive about sending my expensive watch away to a company I’ve never used before but I had no reason to be and would definitely recommend Fixmywatch to anyone and will use again.
5 star review

GP

Great service and so so helpful!
5 star review

julian morgan

Great service
5 star review

Shiv

Absolutely brilliant service I sent my Tag Heuer watch by DHL on Wednesday and the watch was returned with a new battery in a lovely presentation case with a service log by the following Monday. Felt apprehensive about the service as never used it before but will be using them every single time from now on. Brilliant!
5 star review

Laurie Cuthbert

Watch came back looking like the day I bought it. Great service from beginning to end would recommend to anyone.
5 star review

STEPHEN RAMSDEN

Very pleased with the overall experience.
5 star review

Customer

I cannot recommend these guys enough, great service great quality fast turn round.
5 star review

Jeremy Grey

The battery on my Sieko kinetic watch was failing after about ten years use and not holding it’s charge and stopping. It has sentimental value for me so I wanted to have it repaired. Unfortunately the company that I purchased it from is no longer trading. After internet search I found Fixmywatch and decided to entrust my valued watch to them for a battery replacement. The process was seamless and far cheaper than sending it back to Seiko for repair. The cost paid included pick up by courier. DHL if I remember. I was pleasantly suprised that within only a few days it was returned to me and the courier advising me in advance to expect delivery. It came back neatly packed in a presentation case including a certificate of repair. It works fine and I now have my watch working and showing a full charge all the time. I have no hesitation in recommending this company for watch repair.
5 star review

Jeremy Phillips

This is the second time I used fixmywatch. So easy to arrange my Tag Huer watch to have it’s battery changed. Collected easily and back within an eye blink. The packaging on return fantastic. Will use again. Highly recommended
5 star review

Rachel Chalmers

First class work friendly and helpful will use again happily.
5 star review

Mike Allen

A fantastic service from start to Finnish! Will always use this company.
5 star review

Jane Walker

Sent in my Tag Heuer watch to change a battery and the whole service was PERFECT. They collected the watch and sent it back to me within 7 days when other companies stated 4 to 6 weeks. I will be using Fixmywatch again and I have told my family members about them.
5 star review

HardipG

Amazingly quick turnaround and good price.
5 star review

Richard

Can’t fault the service. Collected, fixed and returned in a few days. Would definitely recommend and will certainly use again.
5 star review

Suzie S

This is the second time I have used fixmywatch and again I can fault them. Really good service, sent and returned for a new battery within 4 days. Great service.
5 star review

Carl S

Very happy with service, quick return, watch working fine now. Much better than having to buy a new one and cheaper too. Good company.
5 star review

Anita Richards

Easy to use and quick service.
5 star review

customer

Very good customer service. Beautifully packed and with service record. Pleased and recommend.
5 star review

customer

Excellent service. Watch was picked up and returned within days by courier. Highly recommended.
5 star review

PENNY BURROUGHS

I only gave 4 stars because when I got the watch back the first time the face steamed up contacted them had to send back again but it was returned a few days later the service was very good I will use again would recommend them to family and friends

customer s pope

Absolutely brilliant, the collection was arranged for the next day of my enquiry and the watch was returned within 5 days. The whole time I was informed of the process and what stage my watch is at, which is quite exceptional. The watch was returned in a fantastic padded zip bag packaging with warranty, record of work carried out and advice for future care. The whole process was also at a fraction of the cost of some other service providers. I will use this company again in the future, as they excelled on everything. John Cerpnjak
5 star review

JohnCerpnjak

Excellent customer service, excellent communication, excellent repair.
5 star review

Ira Jackson

Excellent and quick service! Impressed with the overall experience.
5 star review

Spiros Kapodistrias

Great service. The company has fixed two vintage watches for me and both now run perfectly. Recommended.
5 star review

Dan Naughton

Brilliant, customer centric and cost effective service. Highly recommended.
5 star review

Simon Whatman

Very professional and speedy service.
5 star review

Hayley

Absolutely amazing Couldn’t fault them Colleagues are lovely and efficient.
5 star review

Adam

Excellent service and very fast turn around.
5 star review

Wow player

Sent my watch away one week and it was returned to me fully serviced the next week. Excellent service all round.
5 star review

Cathy Ferry

As others have already mentioned I was wary of sending my Tag Heuer off with a courier. Less than 72 hours later it is back with me. I cannot fault the service provided. From the regular emails updating me step by step through the repair, to the padded zip up travel case my watch returned in. Fixmywatch have exceeded all my expectations and I will definitely be using their services again.
5 star review

Andy

Very impressive service. My watch was repaired and returned within a week ! Highly recommende.
5 star review

Ros Redfern

Excellent service! I booked a watch fitting on Monday 7th June. The watch was picked up by DHL from my work address the following day. I received an email on Wednesday to say it had been received by fixmywatch, then another on Thursday to say the repair was complete and it had been dispatched. I received it today, Friday 11th June from DHL. A fabulous, efficient service which wasn’t expensive. We will definitely use again!
5 star review

Julie

Great service, so quick.
5 star review

Paul

Excellent company, excellent service. Great communication, customer service and returned quicker than expected. Reasonably priced. I would recommend and use this company again and again.
5 star review

Justine

Absolutely fantastic service from picking my watch up until return they are always in touch telling you exactly what is happening would definitely use again.
5 star review

Elizabeth Nicholson

ordered my Tag H battery replacement online. corresponded via email to book courier collection. quick turn around. well worth the money. excellent service and packaging i googled afew companies but decided on this company. 5stars service
5 star review

l tang

Absolutely faultless.
5 star review

Micky Tolchard

2nd time using Fixmywatch and as before the service was extremely efficient and speedy. Sending and receiving back is included so the cost is kept low. Using DHL to collect/return the watch is much better than a postal service. Will use for all my watch repair requirements!!!
5 star review

Laurence Lederman

Excellent communications from initial enquiry until completion and return of repair. Fast ‘turn round time’ from sending to return — less than a week Watch returned in a good quality watch box. Excellent service – very pleased and would recommend.
5 star review

Peter

Excellent, prompt service. Delighted
5 star review

Mrs J Lee

Very quick service. Easy to book, cheaper than manufacturer. Got it back the same week. Will definitely use again.
5 star review

Ernst Nieschmidt

Very satisfied with the full service. Great communication throughout from Omar and Jodie. I was also very impressed with when and how the watch arrived back to me. Hopefully, I’ll take better care of my watch from now on… but if I don’t, I know who to turn to! Thanks!
5 star review

Stuart Sean Pottinger

I was sceptical at 1st as it was so much cheaper than high street jewellers to replace the battery on my Tissot watch. For them to collect and drop off by DHL and for the watch to come back in a travel case let alone how quickly the service took. To say these guys are value for money is an understatement. Absolutely fantastic service, will definitely use again and would 100% recommend.
5 star review

Kev

Excellent in every aspect thoroughly highly recommended. Can’t praise them enough.
5 star review

Jean Titmuss