Testimonials

Very good service. Have recommended to a few friends. So easy. Picked up from your door and delivered back within 2 weeks. Perfect!5 star review

Daniel Dolton

Fantastic service. Picked the watch up from my front door within a 1 hour time slot (DPD) with a special protective transit case provided, and delivered it back to me serviced within a week. I ordered a battery replacement, reseal and pressure test on my Tag Heuer diver watch and I thought the price was reasonable for that. So far, everything seems perfect and I am hoping the battery will last at least 2 years. If so, I will definitely be using FixMyWatch again. Well done, guys.5 star review

Jeremy M

The whole process could not have been easier: DPD collected and packed. The watch was serviced, cleaned and returned within a few days at a very reasonable cost. I cannot recommend Fixmywatch highly enough!5 star review

Anthony

Watch is spot on looks like new, done on time and a great price.Faultless. Thank You.5 star review

Craig Smith

Excellent service from beginning to end. I will definitely use again and I highly recommend to others.5 star review

Jill W

Good service, good communication, fast turnaround.5 star review

customer

Excellent service with a quick turn around. Great value for money and love the return packaging for future use.5 star review

Iain Robertson

Fantastic service used twice now watch always back within a week. Updates always available!5 star review

Nicola Roach

Based on a my first time dealing with fixmywatch I found them to be excellent gave me a quote which I was happy with collected repaired and returned my Tag watch in less than 2 weeks with no hidden extra costs. Competitive pricing and 2 year warranty on service and repair would definitely use this company again5 star review

Iain Henderson

Brilliant from start to finish.5 star review

Dave Holmes

An Amazing Service. Took my Tissot watch to Timpsons for a new battery….. they couldn’t get it to work. Booked it in to Fixmywatch……. collected by DHL on Wednesday, returned by DHL with a new battery and pressure tested the following Wednesday! I’ll certainly use FMW again.5 star review

Dick

I had some reservations about sending my expensive watch off for repair to a company that I did not know anything about, but having read the reviews I decided to take a chance. I am glad that I did because I can honestly say that Fixmywatch have been brilliant, they have kept me informed at every stage of the repair. It took less than a week to collect and return my watch. Great service – Thank you!5 star review

Peter

This has been the most efficient watch repair experience I have ever had. Try it you will be amazed.5 star review

customer

What a brilliant company. I cannot praise Fix My Watch enough. From the first enquiry to my watch coming back today I’ve know every step. The price quoted for a battery and reseal of my Longines watch was so reasonable, in fact half what the jeweller it was bought from. Beautiful presentation and packaging too. Thank you Fix My Watch you were superb.5 star review

Pat Pearson

This is the second time I’ve used Fix My Watch and both times the quality of service and communication has been faultless. A great company. Very highly recommended.5 star review

Marilyn

After taking my watch locally to Watch repair centre in Newcastle, I was quoted more than £300 to fix and service a 60’s Rotary watch.
Fixmywatch.co.uk did it for £105 and did a beautiful job. Would highly recommend. Friendly communicative staff kept me informed too. Thanks Jodie.5 star review

Simon

New battery required. Sent it off and within 8 days replaced and back on my wrist. Excellent communication throughout.5 star review

Emily Tracy

Excellent services with great communication throughout the process. Thank you5 star review

customer

I was worried about sending a valuable watch away but the service has been brilliant! No hesitation to recommend and will use again.5 star review

Victoria Bartlett

Excellent service, would highly recommend5 star review

customer

Normally send my watch back to Tag for a new battery, but last time had to wait months to get it back. Very happy with collection, communication & delivery service, thanks5 star review

Andy I

Quick, efficient and well priced with great customer communication. Great company.5 star review

Mark Ham

Fantastic service quick reliable and safe5 star review

Janet

Good reliable service as promised . Will use again . Thank’s5 star review

customer Mr a johnson

Top notch service from start to finish. Very impressed and will not only use the service again, but I will recommend to anyone.
From the pick up, payment, price point and delivery.5 star review

Mr Gavin Fleck

Amazing company
I have a 20 year old seiko my wife purchased for me that has been sat in my draw for 5 years as I couldn’t find anyone to repair it.
Fixmywatch sent a secure box and emailed me with many updates.
The watch was sent back working perfectly in a new travel case.
I will be using there’s services in the future
Amazing service
Many thanks5 star review

Matthew Thompson

I was very impressed with the service and would not hesitate to recommend to anybody requiring a replacement battery, I cannot praise them highly enough.
Everything worked according to their timescale.
I was quoted £95 at Goldsmiths, my local jewellers, with a timescale of 4+ weeks for a replacement battery, I have just saved £55!!! with a turnaround within a week.
Teresa Reid5 star review

Teresa

Very simple process from start to finish and kept up to date throughout, would definately recommend.5 star review

customer

Battery and seal. Back in a week. Ordering and tracking all fine. No problems5 star review

Mal B

I have dealt with this company twice and the friendly help and support has been impeccable. They informed me every step of the way on the status of my repair. Repair and return were within a few days.
I would thoroughly recommend this company.5 star review

Brenda

I was a little worried, sending a £1,000 Breitling watch to an unknown organisation but I must admit, the service was excellent and I was kept informed at every step. The very nice padded fabric box the watch was returned in was a nice touch. I will use them again for my Longines.5 star review

Douglas Pope

Have used FMW 2 times now, once for a service on my Tag heur and once for a battery change on my wife’s Tag. Both times they have provided superb customer service and excellent value for money. Was kept up to date via emails. Would highly recommend this company5 star review

Ricky

Quality no hassle service highly recommended5 star review

Glen

Excellent service, kept informed at every step and will definitely be using and recommending your services again.5 star review

phill

Superb from start to finish and good value too.5 star review

Anthony Durston

Absolutely fantastic, would not hesitate to recommend them, great price and I got my Raymond Weil watch back within a week and a half, works perfectly.
Will always use now!!!!
Extremely happy.5 star review

Nicki L

Absolutely outstanding service needed my watch battery replaced, rapid delivery and return would reckonment to anyone.
And excellent price5 star review

Christopher Wilson

Great service. Happy customer! Thank you.5 star review

Sajaad Yasin

Great service, good communication and value for money. Well worth the £5 p&p to get one hour time slots for collection and delivery and they package watch so saves you.5 star review

L Holliday

Excellent service. Kept updated at all times.5 star review

customer

I recently had my 60yr old Tissot Seastar 7 and my Wife’s 40yr old Rotary watches serviced. I could not fault their workmanship or customer service and the watches were picked up and delivered back. My Tissot keeps time within a minute a month. We are in our eighties and have found that companies like this are very rare indeed. Use them or lose them I say.5 star review

cMR J E BATTustomer

My watch got picked up on the 1st July and I got it back on the 8th of July, what an excellent service, I also got a free travel case and I was well happy with the price, I will certainly be using Fixmywatch again and I will be recommending them to family and friends.5 star review

caroline mccormack

Amazing service and great quality work5 star review

Harshal Kulkarni

Great exceptional service in this day and age!
Many thanks.5 star review

William Woodisse

In an age where mediocre customer service is becoming the norm Fixmywatch is like a shining beacon of hope. They were an excellent company to do business with. The standard of communication was second to none as was the speed of their service. I would not hesitate to recommend Fixmywatch to anyone looking for a watch repair service involving watches which can be of great value financially, personally & sometimes sentimentally. Thank you again for your wonderful service.5 star review

Neil

Very easy to setup a collection of my watch for a battery replacement. Was quoted £80 locally and was told it would take two weeks. Fixmywatch did it within a week collecting from my door and delivering straight back. I was worried about sending a high value watch but I need not have. Great service and very impressed with the return in a case I can use again with a repair schedule. Could not fault repairmywatch in any way. Thank you.5 star review

Anon

Perfect. Thank you very much.5 star review

Munch

GOOD SERVICE AND PRICES.
WELL DONE!5 star review

peter brown

Very efficient, completed quickly and at a reasonable price5 star review

Alan Morton

Excellent service, I was kept fully up to date with the status of my order and both pick up by DHL and delivery of my watch by DPD was great. Very easy to send watch, instructions on packing and very quick return of my watch. I have now sent three watches for new batteries and resealing and very happy with the service. I will continue to use FixMyWatch. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️5 star review

MMO

Great service5 star review

John Edmonston

Always a bit nervous using a service like this sending an expensive watch to a company I’ve never used before, but I have to say it was smooth, professional and really well thought through.
I used dpd to collect the watch. Fixmywatch sent packaging with a zip tie and it was done very quickly on the doorstep.
Communication was excellent every step of the way and the payment, repair(new battery) and subsequent return could not have been smoother or easier.
The watch came back in a quality piece of packaging with a certificate.
I would highly recommend this company and in comparison the prices were better than any other either locally or on the Internet.5 star review

Steve M

Excellent service. Needed my watch back quickly as I was going on holiday in 4 days. Turn around was superb. It was returned with a day to spare.5 star review

Mrs Margaret Picknett

As ever a fast professional service5 star review

Lloyd Bunday

Excellent service all round,from picking the watch up to delivering it back5 star review

Matthew

Quick service, watch returned is lovely packaging. Secure and kept in touch during the process5 star review

customer

My watch only took a week between ordering and delivery back home (compared with 4-5 weeks quoted by two local jewellers). Time will tell as to the quality of the replacement battery of course, but in terms of service, it is amazing. They make it so easy. From the use of things i already had at home to package my watch to the included delivery from home pick up and drop off to the extremely useful highly protective case that it arrived in. It’s amazing to experience such service these days.
Your pricing is 60% that of our jewellers. I hope you guys are making enough profit on my repair to keep your business going indefinitely 🙂
Good luck to you and thank you.5 star review

H. Smith

My watch was collected next day, strap fixed, battery replaced, pressure tested and returned to me all within 1 week. Great service, could not recommend enough5 star review

Leah Milsom

Sent my Tag in for a battery replacement and reseal. Good system to log receipt of watch, status of shipping etc. Would definitely use them again5 star review

Alex

Great service – did exactly what the promised!5 star review

Mr A Smart

Have used Fixmywatch several times. Excellent service and excellent prices. Work is guaranteed and is much cheaper than manufacturers.5 star review

David

Excellent and straightforward service, would recommend and definitely use again.5 star review

Paul

Excellent well informed service5 star review

Rohitha

Superb service. Using the DPD option my watch was back within the week. Service booklet provided and packaged neatly in its own case. Worth every penny.5 star review

Chris B

I found Fixmywatch online after being quoted £180 by the main dealer to replace the battery on my Breitling watch.

Fixmywatch were a dream to deal with, with excellent service and updates throughout. The packaging used to return the watch was brilliant and far better than I would have expected. The watch looks and works great and at a third of the price of the dealer!

Definitely recommend and I will be using them again.5 star review

Ian Burroughs

Great Service and helpful
Quick & Easy5 star review

Paul Tanner

Really pleased with this service. Battery replaced and pressure re-sealed on my Tag Heuer Aquaracer. Good price point and a nice touch to send me a little log book for the repair. Will definitely use again.5 star review

Molly’s mum

I was so impressed by the service offered, completely slick from start to finish and when my watch was returned by courier, sooner than expected, it was beautifully packaged.5 star review

Mike Moate

Great communication and reasonable pricing.5 star review

Darshit Patel

Collected, battery replaced and returned in 5 days. 50% cheaper than Tag Heur Boutique in Cribbs Causeway.5 star review

customer

Was hoping for a good experience and it surpassed all my expectations. Amazing customer service, Will 100% use them again5 star review

Christopher

Really excellent service.
Watch was collected on date arranged and easy to track repair on-line, although not necessary as communication was excellent.
Watch returned in neat storage box which was a nice touch.
Will be recommending to friends and I will definitely use again5 star review

Paul Williams

Fantastic service. Sent my watch for a full service. The watch was collected, serviced and delivered back to me in just over a week, at a very good price as well. Highly recommend Fix My Watch for all your watch battery, servicing & repair needs!5 star review

Ollie Russell

Great service, will use again for sure.5 star review

customer

From start to finish, getting the battery changed in my 15 year old Tag Aquaracer was a breeze, I would certainly recommend a battery change by these guys.5 star review

Paul Thorn

Honestly what a service. Watch back within a week, free collection and returned with a nice travel case as a bonus. Great service and will be using again! I’d actually found a site for nearly double the cost, so was delighted when I came across this company. Very very impressive!5 star review

Craig

Brilliant service. Great value and really fast turnaround. Thank you!5 star review

Tony Factor

Very impressed will use from now on5 star review

customer

Excellent service, my rado watch was back within a week! I won’t hesitate to use them again, 5 stars! Thank you.5 star review

Susan parks

Quick and incredibly efficient service. Thoroughly recommend!5 star review

Yvonne Quinn

My watch was collected on time ,I was emailed by Fix my watch to say it had arrived with them then an email to say it was in progress then an email to say job complete and shipping details all within four days. Very polished service very good. I have no problem recommending them.5 star review

Dave Cartwright

Fabulous service and great value. I was kept fully informed of progress throughout repairs. Added benefit of having the watch collected and returned to my doorstep. Courteous, polite and professional staff. Highly recommended.5 star review

Mr Andy Scott

Vastly exceeded my expectations. Picked up and delivered with care in excellent protective packaging. Half the price and 3 times as fast as the store I bought it from.5 star review

Ben

Excellent service. I moved to Fixmywatch as I’d had a terrible experience with another highly rated watch servicer. They offer free collection and delivery by DHL which many don’t. I was kept informed throughout the service and it took around 2 weeks to fully service my watch. There was a slight issue on its return but they kindly took the watch back to look into the issue and rectify it. Cannot recommend this company enough if you’re looking to get your luxury watch repaired. Also customer service over the phone is really good too.5 star review

Tim

Can’t rate fix my watch high enough. More than half the price of high street jewellers for a battery and reseal on my tag watch. Also jewellers estimated time was 4-6 weeks. Fix my watch had my watch back to me in five working days and returned in a nice watch wallet. Will definitely use again and refer to everyone. Great business.5 star review

Iain Stuart McGregor

I have now dealt with this company apx 5 times always had excellent service from them and regular updates at a very reasonable price would highly recommend them5 star review

James Dow

Excellent prompt and timely service5 star review

Paul Downes

Was delighted with the service from FixMyWatch who arranged to collect my wife;s Longine watch from us, replace the battery and pressure test it was sealed again before sending it back by DPD – all for a fixed reasonable cost.

They arranged the collection and the return and was really easy for us to use.

Was a bit hesitant to trust an online repair service but the reviews helped me decide this was a genuine repair service that we can trust !5 star review

Isty Ahmad

Really helpful staff, my watch was collected on time and came back quicker than I was expecting, well wrapped and in a neat little box. I would use this company again. Very pleased with the whole process.5 star review

Anne

Quick reliable service at an affordable price.5 star review

Graham Fields

The turn round for installing a new battery and presser testing.Was impressive, just over a week due to the extended bank holiday. Well chaps.5 star review

Peter Vogel

Excellent service and communication right from collection of watch through to return. IT DOES WHAT IT SAYS ON THE TIN.5 star review

Dave Keizer

Quality service value for money5 star review

John Williamson

Fantastic – almost thought it was too good to be true!
Collect for free, Don’t ask for payment until they are working on it and then post back for free and include a re-usable top notch case.
Very impressed and will definitely use them again.
Thanks5 star review

Cadwell

Slight mix up with collection of watch but easily sorted out by excellent customer service.
Kept me informed of progress. Easy to pay and excellent despatch of watch which is now working beautifully5 star review

Lorna Greer

Very good service, picked up the watch on the day specified and was delivered back within the week. Great service.5 star review

Susan Bell

I wanted to bring my old kinetic Seiko watch bsck to life and fixmywatch did just that. Great communication before I placed my order, and during the repair process.
My watch was repaired in less than a week and returned safely in a neat reusable case.
Would definitely use their services again.5 star review

Stuart

Very good service and helpful staff.5 star review

JOHN KENT

Brilliant service where they keep you in touch with progress every step of the way. Highly recommended.5 star review

S Bennett

Amazing service cannot fault it. Arrived back quicker than expected, great communication throughout.5 star review

Jake Wright