Testimonials

Tag watch battery replacement carried out. Great communication and very obliging with regards to a specific delivery date. Will definitely use again and highly recommend
5 star review

Lisa P

The go-to service of choice for those with Rado timepieces. No more rip off UK High Street jeweller cartel-like pricing. THANK YOU FMW.
5 star review

Trustpilot Daniel Edward Small

Excellent service at a fantastic price.
5 star review

Nicholas

Very prompt and efficient with a quick turn around quite impressive
5 star review

Moira weites

Very efficient service. My watch came back within a week and worked out cheaper than taking into my normal jewellers for repair.
5 star review

CUstomer

Another quality experience from the friendly team at fixmywatch. I had a full service of my Raymond Weil Tango watch. Had to wait for parts but very happy to have my watch back in lovely condition. Thank you
5 star review

Douglas Fraser

I cannot speak too highly of this company. The service, communication & cost was first class – above and beyond my highest expectations. To say that I was amazed at the packaging for my returned watch. The standard of customer service is fantastic and the costs unbelievable. THANK YOU to the staff
5 star review

Guest

I had two watches that needed batteries and testing & I was very impressed with the service, communication & cost of fixmywatch. To say that I was blown away with the way that my watches were returned is an understatement and I would not hesitate in recommending them to anybody.
5 star review

Glenn Willis

Very professional and very cheap So easy to deal with everything is done and organised for you. 100% recommend
5 star review

Steve kirk

Excellent service, communication, packaging an value – thanks a lot!
5 star review

Jon Brooks

Good communication throughout. The whole process took a little longer than expected, however, the order went in just before Xmas. Watch came back fully working in a very smart box with a guarantee – was not expecting that.
5 star review

Mr Nigel Singleton

Great service5 star review

David Torres

Very good service. Watch now cosmetically good but stainless steel marginally less bright and shiny than before. Good contact from team and updates. Recommended.
5 star review

Stephen Morris

First class service, really recommended this company.
5 star review

Richard Wesson

Easy process, watch working fine and returned carefully packaged.
5 star review

John – Aylesbury

Amazing service from start to finish! Very easy to use, kept updated on the progress. Very professional. Thank you.
5 star review

ZC

Quick and efficient.

Craig Elford

Great service, friendly responses via email and paid by cc over the phone. All easy and prompt. DHL delivery all good.
5 star review

customer

The watch was picked up and returned safely and securely. Good communication at every stage of the service. The watch was repaired and serviced as per agreement.
5 star review

Customer

Excellent personal service. Kept up to date with progress and a quick response to any enquiry
5 star review

customer

Great service woul recommend.
5 star review

Roger Warburton

Excellent service done on all our watches. They came back looking beautiful. Communication throughout the process was great too. I would highly recommend them.
5 star review

Anonymous

Great service and clear information at all stages of the process. Also my watch came back in a really amazing re-usable zip box.
5 star review

A.Cooper

I would not trust my watch to be serviced or repaired by any other company.
5 star review

Christopher Belton

This company is a rare find. They serviced my Longines watch and it was fantastic work. They will get all my watch services from now on, and I am a serious collector. Sent my watch back in a really nice padded watch box. Stunning!!!
5 star review

STEVEN TODD

Courteous and professional Quick turn around No complaints. Jodie is fabulous.
5 star review

Mr G Morrison

Excellent in every way Thank you
5 star review

MD

Fantastic service, quick turnaround time, guarantee and case provided for future services. I highly recommend this site. Well Done!
5 star review

Mrs rosemary Graham

Absolutely brilliant service! Very quick turn around, collection and delivery and all packed up in a great little pouch for a very reasonable price. Highly recommend.
5 star review

Alison Baker

Amazing!! I placed my order online for a new battery, reseal and pressure check, it was collected by DHL the next day, as soon as it was received I had my 1st notification, then each step of the way a notification was sent to update me, under a week and it was back with me, packaged up securely in a little case with a certificate of service in a lovely wallet, safely returned by DHL again, the price was great, compared with what I had been quoted at my local jewellers it was over half the price, I can’t fault the service and will definitely recommend to everyone, will certainly use them again, 5 + service!
5 star review

Sharon

From the first contact to the delivery of my repaired Tag Heuer, I received excellent communication and service. The watch was delivered back in a quality case with a service card, and looks and works great.
5 star review

Stephen Iacovou

The repair was brilliant. My only disappointment was not getting it back in time for Christmas, but I understand that Rotary are not very quick to send spares, which was probably the reason.
5 star review

Alan Brock

Excellent service!
5 star review

customer nigwl

Prompt response and good communication of estimate, billing, and delivery status.
5 star review

Daniel Bryant

Excellent service very pleased.
5 star review

Mr Grief

If you’ve come here to read this, you’re probably as dubious as me sending your expensive watch off in the post for a battery/service at the fraction of the price and timeframe… After receiving my watch back, excellently packaged, serviced, working, collected, and delivered for a quarter of what the local quality jeweler quoted me… well, I’m just astounded how good these guys are. Good comms, professional job. I wouldn’t hesitate to use this company again and recommend it to all. Quite astoundingly good really. So much so, you just don’t expect something to be so good nowadays.
5 star review

Customer

Superb service!! Battery change & waterproof-check done, couriered both ways & returned in a new travel pouch – excellent value! Would unreservedly reccomend to anyone!
5 star review

Andy B

Five stars are not enough to accurately describe the service I received when I sent two Cartier watches in for repair on the recommendation of a friend. Communication was amazing, the prices were extremely fair, and the standard of work was second to none. Fix My Watch serviced both watches and completed further repairs to an incredibly high standard. I wouldn’t hesitate to recommend. Thank you again!
5 star review

Elisabeth

Brilliant firm to do business with. They have set the bar high. Excellent communication and service. Alan Mac
5 star review

AlanMcDonald

Very simple process to send the watch for repairs. Very prompt and efficient service with email updates on repair status, and watch returned quickly with repair certificate included. Very professional service.
5 star review

Chris

Really helpful when I had to call. Very quick and efficient service. Only thing I had a problem with was trying to pay via the website, but called the office and incredibly helpful and took my payment over the phone, also arranged for the delivery of my watch to come to a different address as I was staying elsewhere for Christmas. So pleased I’ve found this service and have already recommended to other people, I will definitely use Fixmywatch again in the future.
5 star review

Sian Goodwin

I came across this company on the internet and after some look at the reviews took the chance…very very happy customer.
5 star review

Reginald

Fast, efficient collection and return. Simple process. Rang me to report on the status of the repair and were very understanding. Excellent value. Would recommend Fixmywatch
5 star review

David

Delivery and return of watch was clockwork. The only problem was that the strap had a wrong sized pin fitted one side and fell apart immediately which meant the whole process had to be repeated and I was without my watch for another 6 days !! Otherwise working well.
5 star review

James Strang

Superb company and excellent service along with a quick turnaround.
5 star review

Richard ironside

Years ago, my husband’s Tag Heuer watch broke. He had bought it with money left to him when his dad died, so it was very special to him. We took it to a dealer who said it would need to be sent away and would be almost £500 to repair. I ended up buying my husband a new Tag Heuer. This year was my son’s 30th birthday and he really wanted a Tag Heuer watch, but specifically my husband’s old one. I contacted Fixmywatch.co.uk as I’d used them to replace a battery in my hubby’s newer watch. I have had excellent service from start to finish, particularly from Jodie who I mostly dealt with. The actual cost of the repair required was £30! They obtained a link for us (another £30) and did a full service, totalling £255. My son is now the proud owner of a full refurbished Tag Heuer with so much sentimental value. We are ecstatic!
5 star review

Julie

Super easy process and quick service. I will definitely be using this company again when my battery next needs to be replaced.
5 star review

Customer

Watch returned in very good order,very pleased,hundred percent satisfied thankyou
5 star review

Alan Houghton

Extremely fast no hassle service. Will recommend to all.
5 star review

Peter Field

Really impressed with the service, got a battery replacement for Tag watch, good communication throughout and was processed really quickly, came packaged in a nice box aswell- 10/10 would recommend.
5 star review

El

Very good service, quick turn around.
5 star review

Richard C

Great fast service
5 star review

Daniel

Excellent service. Very clear instructions and process. My Longines watch needed a battery replacement. I booked a Fix My Watch repair on Thursday. It was collected by the courier on the Friday. Fix My Watch confirmed receipt on the Monday and the repair was completed within 24 hrs. It was delivered back to me on Wednesday in a special case with a log book detailing the repair and recommended next service date.
5 star review

Jane Blythe

we were very impressed from Pick up to payment collection and redelivery. The item was returned in a lovely case and all info re guarantee etc in its own seperate pouch Plus the watch is immaculate. Thank you we will recommended and use this service again
5 star review

jacqueline robson

Can’t recommend highly enough, from booking process, communication and delivery of watch back to me. Took 5 days compared to local Belfast company which quoted 6 weeks and £35 more expensive. Fantastic service!!
5 star review

C McKernan

I was a bit wary to use this site especially with the Tag watch I was sending. It was far better than I anticipated service and updates delivery and collection .the box it was returned in and the perfect packaging and detail .fantastic. would recommend to anyone . Thankyou
5 star review

Claire Mccallum

I had excellent service with fix my watch, I couldn’t fault them at all. My watch is in full working order I am so pleased to be wearing it again Many thanks samantha O’Brien
5 star review

Samantha O’Brien

Can’t recommend enough! Absolutely fantastic service from collection to delivery. Excellent communication and Tag watch battery replaced and sealed!
5 star review

Conor McKernan

What an absolutely fantastic company- great service / fixed my watch really quickly and pick up and return was excellent Communication is fantastic- an amazingly good company who I will absolutely use again.
5 star review

Alan Faulds

A very easy service , collected when stated and returned quickly
5 star review

Antony Luke

From the start this company offered excellent service. I was kept informed at all times, my watch was collected and returned as promised and my lovely rotary watch is back and working. I highly recommend fixmywatch!! Brilliant thank you.
5 star review

AB

My Tag Heur Aquaracer was returned today. Very impressed so far! Bezel, which had a slight play, has been tightened, watch polished and scratch taken out of clasp… Looks like new.. The real test will be when I go diving with it early next year so will update if needs be. Good communication, only wish DHL had given me a one hour slot for return rather than a whole day but minor issue. Watch case very nice indeed! Barbara S
My Tag Heur Aquaracer was returned today. Very impressed so far! Bezel, which had a slight play, has been tightened, watch polished and scratch taken out of clasp… Looks like new.. The real test will be when I go diving with it early next year so will update if needs be. Good communication, only wish DHL had given me a one hour slot for return rather than a whole day but minor issue. Watch case very nice indeed! Barbara S

Barbara S

Excellent service with phone calls and emails
5 star review

Patricia Gregory

Phoned Fix a Watch and they arranged to pick up for the next day for two tag watches . One for new battery and one for full service. Very simple and easy , was kept updated throughout and received both back in a beautiful case two weeks later looking and working like new . Fantastic service at a very fair price. Thank you.
5 star review

customer

Brilliant service and the care taken in packaging my watch for the return was the best I have seen. It’s a pitty others don’t take such care with our prized possessions like you do.
5 star review

Ben D

Excellent service and the watch looks fantastic. Will use again!
5 star review

Fiona Dixon

Quick and very efficient service. Good communication. I highly recommend Fixmywatch.
5 star review

JT

Excellent service and a nice touch returning my wife’s watch in a nice box and packaging all at very reasonable cost. Thank you
5 star review

neal

What can I say?!! The only problem with sorting out my watch was the time I took to get the parts from China! I.E the wait! As far as anything else, it’s come back, i took it out of the packaging and it looked like NEW! Thanks, guys, especially Jodie, who must have felt she was in a battle zone, with the amount of enquiring phone calls!! No seriously, thanks guys, David.
5 star review

customer

Great service well pleased my watch repaired and returned excellent!
5 star review

alan dean

Very response but they did not ask the problem! My watch arrived today, it’s working but working how long? It’s cheap services too good for us.
5 star review

krishna kafle

I am extremely pleased with the service from Fix My Watch. Even more pleased by the little watch case and service log wallet my watch was returned in. Thanks guys!
5 star review

Derek Petersen

Excellent service. My watch is like new.
5 star review

Guy

Fixymywatch, transformed my old, very battered, damaged glass. Seiko sport dive watch. The repair and service was faultless, job done within their promised time frame, at a price far less than some people were quoting. A very big thank you to all at Fixmywatch.
5 star review

MF

Excellent service, would definitely recommend. Prompt, efficient hassle free.
5 star review

Norma & Keith McFarlane

Even though sadly you didn’t manage to repair my fathers old watch, as the parts needed are now obsolete, I was very impressed with your service from start to finish. From first contact on the telephone to return of the watch, it was efficient, reliable, straightforward and honest. Obviously I had really hoped that the watch could be fixed as it’s a very special watch that holds many fond memories, however I could not fault your service and I would recommend you to others.
5 star review

customer

Great company and as honest as they come. The watch was not reparable unfortunately but everything was explained and the watch was return.
5 star review

ryan bowden

Professional and quick.
5 star review

Lucia

Excellent service fast efficient service and prompt return. Had some issues with courier collection service team resolved quickly and painlessly
5 star review

Trevor

The service fixmywatch is provide superb I have not yet received my watch but I have no doubt it will arrive when DHL said it would and It will be fine Regards Jean Exley.
5 star review

Steve Exley

The fix my watch team did a really good job of fixing my Tag Aquaracer. The communication was very clear and each step was explained well. The quote for the work was very reasonable and the watch was returned in good working order with no issues. Thanks team for a job well done.
5 star review

Ady

Absolutely fantastic service. I have just received my watch back in a lovely box fully serviced and polished. I was kept fully informed from start to finish. The price was cheaper than the company I have been using who would take 6 weeks to complete the service whereas fix my watch took less than 2 weeks. Will be using them again.
5 star review

Christine Smethurst

Great communication, very speedy service will definitely use again.
5 star review

Leon

Would definitely use them again, from start to finish they were fantastic always keeping me updated and service was so quick. Would definitely recommend.
5 star review

Customer

I went online to find fixmywatch. The registration process was easy and well explained. Also the process my watch would go through. Booking Courier and printing label also simple and the parcel promptly collected.. I received updates as to where my watch was in the process. All in all, I would give 5 stars for service. I gave a 4 because my watch could not be repaired, sadly. If I need a watch repairing again, I will use fix my watch, as I have confidence in their process.

David

Like other reviewers I was hesitant about couriering my watch to a company I hadn’t heard of before. However the service was excellent from start to finish: good value for money, easy tracking, fast turnaround and battery replacement and reseal completed as requested. Will definitely use them again and would highly recommend to others.
5 star review

Jim

At first I was a little reluctant to send my watch to a independent company. How ever after chatting to one of the advisors and she talking me through the process I posted my watch using their DHL postage. This was tracked and Fix-my-watch sent notification of its arrival. Also gave constant updates. 2 weeks after receiving the watch I got a update to say watch is ready. I made the payment and within 24 hours had my watch back. My watch came back looking brand new they even managed to polish out little scratches on the bezel and a large scratch on the back cover. Another surprise was the nice case it come with. Highly recommended sevice. Tag Link Watch. J Riley
5 star review

John Riley

Great service and my Heuer watch has been perfectly fixed, serviced and restored. Highly recommended!
5 star review

Matt

Despite my reservations about sending my watch away, I have been pleasantly surprised. Watch came back looking as good as new. Will use them again.
5 star review

Mr Michael Brodie

Sent an expensive Rado watch for a repair after reading positive reviews. Fixmywatch didnt dissapoint. Got my watch back just after 2 weeks. Fully serviced and fixed the slow time issue. Will be using their service in future.
5 star review

araf mahmood

Great service. Had a capacitor replaced on a Seiko Kenetic and they were 1/2 the price of others. With DHL collection and return delivery included. Also sent back in great packaging with a free travel type case. Very impressed.
5 star review

Steve Patrick

I cannot praise this company highly enough. I had 2 watches serviced, a Rado & a Longines. Both watches were returned back to me looking clean, shiny & working within a week and I was updated at each stage of the process via email & text. At no stage was I concerned they weren’t being dealt with. Returned in lovely strong boxes with guarantee certificate, next day delivery. Faultless, seamless service.
5 star review

Margaret

If you’re nervous about the idea of handing your prized watch to a courier and waving it off to be fixed, don’t be. 1 week ago I saw that the dial on my Tag had slipped. Went to the watch repairer I’ve been to before to find he’s retired. Googled fix my watch near me and came across this company. Being old school and a bit sceptical of doing everything on line I read the reviews and rang. Short conversation and one day later my watch has been collected. Having missed that the confirmation of receipt email had gone into my spam I rang a couple of days later to check that my watch had arrived. Person answering the call knew the watch, the repair and its status just from me giving my name. Next day I received a quote for the repair, which was unbelievably reasonable and way less than I was expecting. 2 days later I received a message to say it was repaired and on its way back to me and the day after the courier handed it back and in a really nice case to boot. Whole experience blew me away and I would highly recommend. Service – brilliant! Pricing – tremendous value! Only minor niggle and it really is a minor niggle, is that the website could be improved to do fixmywatch justice.
5 star review

Bladeinwolvo

The best company in the world thanks a lot my watch is back to life now thanks Leandro Piovani.
5 star review

LEANDRO PIOVANI

Fast repair and high quality repair (changed sapphire glass on my TagHeuer). Great communication during the whole process and a decent price
5 star review

DT

Very efficient service, good communication and a quality repair. I was very impressed and wouldn’t hesitate to use this company again.
5 star review

Brad

I’ve upgraded my initial review as I’m delighted with the overall service & work done; i. e. replaced the watch battery, resealed, and replaced glass face. My only criticism is the carrier DHL, which is not the fault of this company. The initial collection of the watch was scheduled for all day and no time slot given, so I had to wait around all day. When the watch was returned we did get a 2-hour time slot but it was over 2 hours late.
5 star review

Les Bradley

Everything handled professionally.
5 star review

Penny Dillon

I was delighted to find that my long-loved watch could be repaired. Thank you
5 star review

Customer

Unbelievable service would highly recommend.
5 star review

Steve Ventham