Testimonials

from the moment you contact fix my watch you are kept informed from receiving the watch to repairing anf then retuning excellent service
5 star review

john tudor

Have just had a full service on my watch, i can only say how fantastic it was, the watch can back like new i would recommend FIX MY WATCH to anybody who needs a battery or full service. Thank you
5 star review

james ware

Watch stopped working 6 months after service. Was repaired for free under the 2 year warranty. Very pleased. Thank you.
5 star review

Customer

Amazing service. Was a little nervous as there was I human interaction that I could see. But I should have worried ! My watch was fixed and returned so well packaged. I will be using this service again and will 100% recommend to friends and family
5 star review

O’Kearn

Amazing service. I hoped to be pleased, but they exceeded my expectations. I would and will be recommending this Company to people I know and want work done on their Watches. Thanks so much.
5 star review

simon bound

Needed new battery on nice watch, and wanted it done properly. I should not have worried. I downloaded their postage label and my watch was picked up as promised by DHL, battery fitted, waterproof checked over, and returned within 48 hours in a very nice presentation box. £36 including postage both ways, and no hidden extras.I am mightily impressed with Fixmywatch and will be recommending them to all. Very happy!
5 star review

Richard Rowlands

Fast and efficient, great service and prices. Thank you.
5 star review

Gary Hustler

Delight. Received my watch back like new. Great service.
5 star review

Natasha

I wanted to have my watch serviced and found fixmywatch online. I did read the reviews but l was still a bit wary. All I can say is in my case l can honestly say that l am really pleased with the price and service that l have received. There was a slight delay in getting back my watch, but this was down to the watch not passing the quality control and being returned to the watch repairer for extra checks. I am really pleased with the service from fixmywatch and would have no hesitation in recommending this company. It looks like a new watch that came back.
5 star review

Alan Yen

Absolutely superb service from start to finish. Clear instructions how to ship the watch, regular updates on the progress of the repair, and returned safely in a special delivery case. Highly recommend and would absolutely use them again.
5 star review

Martin

I cannot fault the service I received from Fixmywatch. My Gucci dive watch needed a new battery and reseal and due to this I booked online for the work to be done. Monday the online booking was completed, Tuesday the watch was collected and Friday the watch was returned. Fantastic and so quick. Throughout the week there were email updates upon each stage and when the watch was delivered back (by DHL) it was packaged in a bespoke watch box. Prices were 33% cheaper than high street watch repairers and I would say the service and speed far exceeded any previously used jewellers. Superb, I would highly recommend to others and will be using the company again.
5 star review

Keith Dixon

Quick turn around, excellent communication and very well packed when sent back. Totally recommend
5 star review

Customer

My 40 plus year old watch had stopped working properly and other online repairers said they were unable to help. “Fixmywatch” arranged for collection of my watch and kept me informed through to completion. Watch has now arrived back safely , ahead of schedule, in beautiful packaging and with service history and guarantee. Watch looks like new. Excellent service.
5 star review

Mr Richard Harding

I could not have wished for a better company that I chose at random never having read or seen any previous reviews I was over the moon as to the repair & return of my watch so surprised as to the way it had been returned so clean& I now wear my watch with pride thankyou to all concerned
5 star review

John Burch

Easy to order, pickup was prompt and I will have it back next Monday.
5 star review

customer

Excellent service and advice. Would 100% recommend this company. They arranged collection of my watch and kept me updated through. Excellent customer service.
5 star review

Kim Saunders

I recommend anybody who needs a watch repairing to use this company they have been amazing from start to finish. My husband inherited his fathers watch and nobody was willing to fix it until fix my watch came along and have turned it into something he can wear after 60 odd years in a drawer. Thankyou fix my watch.
5 star review

customer

Great service, I had tried many different places including Seiko themselves to no avail, now at long last, I have a repaired watch, just one slight mistake, to me, anyway, whoever did final check did not lock the locking crown only a slight miss but if I had not noticed and worn the watch there was a potential to pull out the crown, but other than that I am well pleased with the outcome.
5 star review

David Hughes

Excellent service. Quick collection and return. I would use Fixmywatch again.
5 star review

Mark

So so impressed with this service, quick effortless, and the way I received my watch back in a quality case and documentation. Such a breath of fresh air in the uk for efficient service at a good price and the quality extra touch of the case. Defo recommended and will be using again. Well done guys quality service all round.
5 star review

Barclay Cebo

Fastest battery replacement ever, one week from pick-up to drop off, would definitely recommend.
5 star review

Customer

My Raymond Weil watch had a broken glass and a missing second hand and had been sent to Raymond Weil six years ago, who unfortunately returned the watch saying that there was nothing that could be done. Having kept it in storage for a while, I came across FixMyWatch a couple of months ago, thorugh an online search, and spoke to them. From that moment on, the service was exemplary. They booked the repair into their system and arranged for the watch to be picked up by DHL within a day or so.I was given access to track the repair online. Because the watch was no longer being produced by RW, it took a couple of weeks for FixMyWatch to ascertain if they could repair it. Once they determined that they could, they repaired it and billed me accordingly….a bill well worth paying for the excellent job they did on the watch. The repaired watch was DHL’d back to me, in a custom watch case (a nice touch), including my original warranty that I inadvertently included when I sent it to them. I am absolutely delighted with the wonderful job done (hence the 5 stars). I highly recommend FixMyWatch for a painless, professional and speedy service.
5 star review

Felix

Battery replaced and pressure tested very quickly..excellent customer service.
5 star review

Ali

I am absolutely delighted with your service and I couldn’t have asked for more.
5 star review

Paul Adey

Great service, exactly as advertised.
5 star review

Mr Bryan

From booking a collection date, to the return of my Citizen Eco drive by DHL the service can only be described as first class. The frequent email updates of progress through the workshop were very reassuring and to have the watch back within a week was excellent. I wouldn’t hesitate to recommend Fix my watch for their faultless service.
5 star review

MrsG

Really good service very impressed, I will be a returning customer in the future, as I need a service in 1 years time. I only needed a battery replacement this time but a good experience overall, good communication and also sent me the packaging I needed. My watch was picked up from my door on a Wednesday and delivered back to me by Tuesday in a cool case with service certificate, definitely recommend.
5 star review

james nicholls

Excellent service. Couldn’t fault it.
5 star review

Richard

This is the 2,nd time I have used your service. Prompt and kept informed at all stages of the fix.
5 star review

JulesC

First time I’ve used Fix My Watch and I have to say I’ve not been disappointed. Clear instructions when it’s booked, courier arrived when I was told they would and I was kept informed throughout the process. Really quick turnaround too! Will be using them again to sort out my other 7 watches!
5 star review

Cathy

Most impressed with the service provided by Fix my watch. I would highly recommend them. Very pleased with my refurbished watch. Very many thanks to all the team.
5 star review

Richard Jones

Excellent customer service again, watch took a long time to repair but it was down to Tissot not yourselves Can’t wait to get my watch back. Thank you again.
5 star review

Mr Mervyn Israel

would give five stars as these people were very helpful, and picked up my watch free of charge by courier, sadly due to the age of the watch they were not able to repair it and apologised for this, and returned it free of charge. I would certainly recommend Fixmywatch.
5 star review

John_Cocozza

Fantastic service from start to finish. Like most, I was nervous about sending my watch away but DHL were also superb and the tracking is spot on aswell as the item being fully insured. Continuous updates ref repair and prices (which are very fair) and then returned to me in pristine condition in a stunning padded box. Absolutely will be using them again!
5 star review

Garry Ross

Just had my wife’s Rotary watch repaired after it fell to the ground the back fell off and the mechanism flew out the adjuster flew out and various bits disappeared. The price was great and the service was better would recommend to anybody to use them. Fantastic
5 star review

MR N LOVING

Yet another great review. TAG watch sent off for service. Returned after 10 days. Well packaged. Great service and only £195 all in. They even polished it and removed some of the scratches from the bracelet. Just can’t fault them and once again highly recommended.
5 star review

Dave Oliver

Wow! What a service, smooth from start to finish for battery replacement. Great communication throughout, don’t hesitate to use this company I will be using them again for sure.
5 star review

Dm

Excellent service, will absolutely use again.
5 star review

Mrs m mallison

Prompt and professional service. Watch was fixed and returned with excellent communication throughout.
5 star review

Anna Bowling

Great service m. Very pleased.
5 star review

Peter Byrne

I’ve used this Company a few times over the past few years for my Tag Heuer. Super fast service keep you up to date with the progress and unbeatable prices. Highly recommended
5 star review

David Oliver

For the first time ever, I have not used Breitling to change battery on my watch, fix my watch have me a price of £60 to replace the battery, I accepted and they did the rest. I got my watch back 5 working days later. The service was super sensational, I will definitely use them again
5 star review

Paul Johnson

Excellent excellent excellent. Cant believe the attention to detail. Well done. You did more than change the battery you rejuvenate the watch. Highly recommend. Many thanks Gordon
5 star review

G Peters

Brilliant company, very quick efficient service & a very good price. We will definitely use them again.
5 star review

Michelle Micetich

I booked my Tag Heuer watch in for a service and have a new battery fitted. The service provided by Fixmywatch was first class and I would strongly recommend them to my family and friends.
5 star review

Kenneth Brown

Great service. Glad I found them and half the price I paid on high street. Good work
5 star review

daniel sammarco

I don’t leave feedback as a rule but this company were brilliant. The service i received was fast and hassle free. My watch was collected by DHL and returned repaired within a week, fully protected and packaged. I will certainly use them again and wouldn’t hesitate to recommend
5 star review

Clare Burgoyne

Good value and excellent service, nice touch putting watch in case and repair documents
5 star review

CLIVE HOMER

Extremely good service Watch was returned and very pleased Competitive pricing Will use again.
5 star review

WAlter Jex

Fantastic service. Could not fault a single thing. Easy to follow process, kept informed throughout, even fixed an imperfection on my watch which they notice with no extra charge. Watch came back good as new in a very impressice Fixmywatch case. I honestly am a very pleased customer and would confidently use agsin. Thank you for the experience
5 star review

Louise Griffiths

First purchase from website. Easy to use site. Purchase success followed by informative and swift response. Quick delivery.
5 star review

Ms Tara Berkeley

A great service at an an excellent price. Good communication, fast work and prompt delivery. Will be using again for sure. Many thanks.
5 star review

David Cullen

Just received my repaired Longines. Excellent service from start to finish. Watch picked up by DHL and returned by DHL. Process seemless, good communications and online updates. Turnaround tine less than three weeks. Watch returned in protective zipped case together with two year guarantee certificate. Really professional company that you can trust your timepiece with.
5 star review

MR JOHNNY MCALLISTER

Really efficient service.Picked up and delivered back to my home. Kept up to date at every stage. Really great service. Highly recommended
5 star review

Mrs Jennifer Ballantyne

The service from start to finish was excellent. The watch was picked up and then returned on time and I was able to track the whole process. I would definitely use this service again Kind regards Rob Hayward.
5 star review

Samiematt

Have used Fixmywatch 3 times now and the service has been impeccable every time. It may still sound a little pricey @ £55 for a battery change but compared with the original manufacturer service, its great value for money. So what do you get for your £55? You get a courier pick up within 24 hours and the work was done, shipped back all within the week. If you need packing material, you can contact them and they will supply everything you need to protect your precious timepiece during shipment. The battery is replaced and the watch is pressure tested to make sure its waterproof. It’s then nicely and safely packaged and returned via courier. You get a neat little wallet with a guarantee and what’s been done. I’ve had no problem with the battery fitted previously or any concerns over waterproofing. So, packaging supplied if required, courier pick up, courier drop off, a new battery with pressure test, certificates and, perfect communication along the way to let you know what stage of the process they’re at. This is gold standard and a perfect example of what excellent service should look like.
5 star review

KB

I was amazed by professionalism and service, my TAG needed a new battery which would have meant £130+ and three weeks away with TAG Timpsons said they could do it but couldn’t seal or pressure test £60 I decided to go to fix my watch they were amazing! collected by courier Monday back Thursday with a case and leather pouch with guarantee battery replaced sealed and pressure tested £55! cannot recommend them high enough.
5 star review

Heather Chappell

Very good service and turnround.
5 star review

customer

My beautiful 20 yr old Zenith automatic received a full service and came back looking like the day I first bought it. Amazing service and quick turn around time. Would recommend unreservedly.
5 star review

Sheharyar As’ad

First rate service, excellent price and delivered with care. Highly recommend.
5 star review

Mark Rawling

Very impressed with the service. Very well priced, fast service and excellent communication. Will use again and will certainly recommend. Thank you.
5 star review

Annette Appleby

My vintage mechanical Tissot is once again ticking perfectly. Unfortunately only two days after receiving it back, I accidentally cracked the watch glass. Fix-my-watch once again came to the rescue. I’m a very happy customer.
5 star review

Gavin N

A new battery installed with no fuss. The turn around is impressive.
5 star review

Mr Michael Crawshaw

Good service at a fair price. No grumbles. Thanks
5 star review

Neil Allan

I was a little nervous sending my watch away, but the whole experience was great, right from booking the courier to being kept informed of the status of the battery change. I loved the case the watch was returned in too.
5 star review

Dave B

Am very very impressed with this service. My Tissot watch came back to me in four days with its new battery. The case that it came back in and indeed the entire packaging was very secure. The courier service was amazing. I would thoroughly recommend Fix my Watch and will definitely use them again. Excellent service.
5 star review

Hilary

Overall very happy with the service. Easy to process send the watch in. Comes back with a nice box and record of the service a few days later.
5 star review

Simon Fielder

Under normal circumstances, we take our Rado watches to Harrods for service and battery replacement. Having been an investment in the first place the cost of service and battery replacement seemed expensive however we felt we should maintain the watches so they last a long time and are sentimental to us. It cost an arm and a leg and took forever. Due to COVID restrictions this was not possible so I thought I would try this service as an alternative. So far so good. My husbands watch needed a new battery. I found this company and thought it may be worth a try as we were not going to be in London. I packaged it up as per the instructions and it was picked up by a courier, I ticked the box to start straight away and hey presto the watch was returned within a week fully serviced, a new battery, beautifully packaged and…. I am hoping the battery will last. I am so far very very happy with the ease of sending it, the quality of the service and everything. I will be sending mine when it needs the same treatment. I was very surprised I have to say and the service, quality etc exceeded my expectations.
5 star review

Mrs Gillian Carey

Superb service. My watch was collected by DHL on a tuesday and i had it back by Friday lunchtime. They even sorted my strap for me whilst there. Will 100% be using this company again. Highly recommend to anyone.
5 star review

Dave M

After being quoted twice the price for a watch service, pressure test and battery replacement through a local jewellers I found Fixmywatch! Excellent value for money, watch looked like new and returned in secure packaging on time. Will use again!
5 star review

Hayley

Replacement watch battery fitted picked up and delivered to my home address within a week all for considerably less that I paid a high st jewelry store and 3 weeks quicker.
5 star review

Gordon B

What a fantastic service. Had a few Seiko repairs and service over the years. This was the best.
5 star review

edwin

Fantastic service. Fast turn around Pick up and deliver service extremely appealing – no going to post office – they send you a DHL label and the guy collects next day. Return presentation box etc. really nice Can’t fault this company in any way Also I have had to phone them about another watch which is taking longer but they are waiting for parts from Seiko. Charming person on the phone and very helpful and knew exactly the circumstances of the job. Extremely pleased.
5 star review

Peter Phillips

This is a truly excellent service. I was skeptical about sending my Rado watch through the post but I am really pleased that I did. I was quoted some ridiculous prices for replacing and re sealing my watch but then I found Fix My Watch. The instructions were very clear and the process went very smoothly and what’s more, the price was very competitive. I would highly recommend this service.
5 star review

Customer Maria

Fantastic service from start to finish. I was slightly nervous allowing my favourite watch to be taken away by the courier but I had no need to be. Fixmywatch have great credentials and sent frequent updates right throughout the process. This was extremely reassuring. When my watch was returned it was beautifully boxed – which I will keep and re-use next time. I cannot praise them highly enough and most definitely recommend.
5 star review

Maureen Atkins

Great service Quick turnaround and kept up to date with regular emails. Nice surprise it was returned in a good case!! Will use again.
5 star review

Daimo

I cannot deny I was extremely nervous at first to send my Raymond Weil to an unknown repairer but I have been absolutely delighted with both the service & price Will not hesitate to use again & again from now on.
5 star review

Michael John Gent

Amazing service, quick return.
5 star review

Romy Grimwood

The watch was collected on a Friday by courier and returned the following Thursday all included in the quoted price. No hidden extras, very good service and great value. Totally recommend.
5 star review

customer

Excellent service
5 star review

Theresa

Fantastic service, will definitely use again.
5 star review

Cee Wilson

Sent my Citizan eco drive, to fixmywatch after others couldn’t repair it including Citizan who didn’t even open it to see what was wrong with it. Fixmywatch picking up my watch from Northern Ireland by courier sent me an estimate which i agreed to. My watch came back well packaged by courier and all in working order again. Fantastic service would not hesitate to recommend them and will use them again
5 star review

Mr David Kynes

Fantastic very helpful and great service
5 star review

Nicholas Hoolihan

Absolutely brilliant service. My watch looks like new!!! Thank you
5 star review

Mr Darren Brookes

Great service. Courier label provided. Watch collected and returned in three working days. Good communications and the watch even arrived in a neat travel box. Will definitely use again.
5 star review

Bev

Very professional and speedy service.
5 star review

Hayley

Great price and included pick up and delivery Would recommend.
5 star review

Northerner

This was a first class service and I would recommend them to anybody,the communication was brilliant and the watch looking new when it was returned5 star review

Brian Smith

Watch repaired , fantastic service , 100% recommended.
5 star review

Jean Banks

Excellent service, was nervous about sending my expensive watch but great service. Their update emails went into my junk mail so I called them to check they’d received the watch at which point they told me work had been done and I should get my watch back soon. Will definitely use it again.
5 star review

Emma

Absolutely amazing service. Fast, great value and returned watch in perfect condition.
5 star review

Luke Chadwick

Excellent service
5 star review

Glenda Roberts

I couldn’t believe how efficient this service was. Just a battery change on my Tissot watch but from pick up by DHL to return to me within 4 days and that included a weekend, it was amazing! Also returned really well packaged in a lovely storage box. I was a bit apprehensive about sending my expensive watch away to a company I’ve never used before but I had no reason to be and would definitely recommend Fixmywatch to anyone and will use again.
5 star review

GP

Great service and so so helpful!
5 star review

julian morgan

Great service
5 star review

Shiv

Absolutely brilliant service I sent my Tag Heuer watch by DHL on Wednesday and the watch was returned with a new battery in a lovely presentation case with a service log by the following Monday. Felt apprehensive about the service as never used it before but will be using them every single time from now on. Brilliant!
5 star review

Laurie Cuthbert

Watch came back looking like the day I bought it. Great service from beginning to end would recommend to anyone.
5 star review

STEPHEN RAMSDEN

Very pleased with the overall experience.
5 star review

Customer

I cannot recommend these guys enough, great service great quality fast turn round.
5 star review

Jeremy Grey

The battery on my Sieko kinetic watch was failing after about ten years use and not holding it’s charge and stopping. It has sentimental value for me so I wanted to have it repaired. Unfortunately the company that I purchased it from is no longer trading. After internet search I found Fixmywatch and decided to entrust my valued watch to them for a battery replacement. The process was seamless and far cheaper than sending it back to Seiko for repair. The cost paid included pick up by courier. DHL if I remember. I was pleasantly suprised that within only a few days it was returned to me and the courier advising me in advance to expect delivery. It came back neatly packed in a presentation case including a certificate of repair. It works fine and I now have my watch working and showing a full charge all the time. I have no hesitation in recommending this company for watch repair.
5 star review

Jeremy Phillips