I very rarely review any product or service on the internet, however Fix my watch have totally blown me away with the service they provided so I feel I must! On Tuesday I realised my watch had stopped, I logged on to find a battery replacement service and found this one. By 1330 my watch had been collected by UPS, today, Friday I am back wearing my watch. It is working and has been given a polish. The packaging it came back in was fantastic and very secure. I am absolutely delighted with this company and wish I had found it sooner. I 100% recocmmend fixmywatch to anyone looking for a quick and easy battery replacement for a great price. Thanks fixmywatch, I will definitely use you again. 5 stars!
Battery replacement. Longines watch returned in 2 days beautifully packaged. Less than half the price of high street.
Was a little concerned at first as it seemed a little quick to book collection which was collected within 3hrs and turned around in a week and sent back it a surprisingly nice package which was a nice touch that I didn’t get last I sent my watch off and was charged twice as much, will definitely use again.
Fix My Watch collected my Tissot T-Race within 2hrs of requesting to replace the battery and reseal the unit the watch was returned within 3 days by return courier clean fully functional and with a nifty padded watch case for an all in price of £30 more than half the price of any high street business unbelievable!!! I would highly recommended this company to repair any luxury watch to a very high standard… Thank you guys/girls💯👍🏿
Just received Tag watch back after new battery and reseal. Superb service and would definitely use again
Fantastic service all round. Easy pick up and within 3 days my watch was repaired (battery change) and returned in a lovely case. Simply fantastic! Bish bosh! Thank you! I will use again for a full service at some point in the near future!
I have just received my Tag watch from you after having a new battery, reseal and clean and just like Omar and team for their impeccable service from start to finish. I would highly recommend this company. Ian C.
Smooth experience from start to finish. DHL picked up without a hiccup the next day. Watch returned within three working days. Battery changed + sealed. Great service. Can’t fault it! Fast, reliable, efficient. And that’s without me leaving the house!!! Thank you!
I don’t usually write reviews but I was so impressed with the service from Fixmywatch that I felt compelled to. I have always taken my Tag Heuer watch to a local Jeweller when I have needed a battery change/seal renewal. This has always cost an arm and a leg and it has taken one month + to be done. Given that the battery died during lockdown, I looked online for an alternative. I was a bit dubious at first. £45 seemed a little cheap and I was uncertain about sending an expensive timepiece off in the mail to a company I hadn’t previously heard of. I needn’t have worried. I paid online on 17th June and the courier collected it on the same morning. I have just had it returned to me (23rd June). Fixmywatch kept me informed via email throughout the repair and it was even returned in a good quality zip case. I cannot fault this. It is a lot quicker and less expensive than the service offered by my local jeweller. I am very impressed.
I needed a new battery in my Longines HydroConquest. On the day it reopened I went into town to see a jeweller, who said the watch had to be sent to Longines and could take a month. Not knowing any better I said go ahead. Returning home I did some research and found Fix My Watch, who were a lot cheaper, and far quicker. Luckily the shop had not sent off my watch and I retrieved it and got a refund. DHL collected the watch 2 hours after booking it on line, and it was returned with a new battery and seal 4 working days later. Well packed in a smart nylon zipped case. I have a number of other quartz watches so will certainly be using them in the future. Very good value and highly recommended, you are kept informed from receipt to the watch’s return.
Amazing,superb,top notch service from these guys,trustworthy,efficient and dam good customer service from Omar.Second time I’ve used them and not let down again…having such a reliable business can only mean these guys will be good for the future in such uncertainty…love it and do believe hype…this business deserves 6* from me..well done people I applaud you.
Fixmywatch just serviced my Tag Heur. When you deal with a company like this you learn what service is, perfect job, stress free and just a great service all round. Thanks for the great service! Awesome!
Great service, quick and less pricey than the high street. Will be visiting again .
Quick service and easy to use. Great result.
Excellent service, picked up and just a few days later back on my doorstep. Would definitely use agsin
Fixmywatch changed the batteries on our two Raymond Weil watches. The service worked exactly as advertised. Pick up / return by courier, and a very fast turn-round. Our experience of the ‘official’ UK RW repairer had been extremely poor, and it is good to know that there is a first rate alternative. Thoroughly recommended.
Great price and fantastic service for my battery replacement!
Was unsure about putting a reasonably expensive and sentimentally valuable watch into unknown territory. However was reassured by a phone call, watch subsequent ly turned round in a few days, excellent service!
So impressed..!!! I was wary of posting of my Tag watch- not just because of the value- but because it’s a much loved gift..!! But the process was stress free and my watch came back in perfect condition and safely packed. So Thank You and we’ll definitely use you again!!
Very quick service and all seems good. I had the battery changed in my TAG watch and it seems to be working fine . I must admit I haven’t tested the watertight seal but have no reason to expect it not to work.
A convenient, speedy, reliable and inexpensive way to have my Tag Heuer watch battery replaced. I would definitely use Fixmywatch again and recommend their service.
Fantastic Service- fully recommend
I was a little apprehensive sending my Tag away to an unknown, having only ever paid premium (overpriced!) Tag or luxury jewellers’ rates for service. I needn’t have been concerned, paying around a third of what I have previously, a courier collected my watch the following day and it was returned to me within a week. Communication was spot on with updates almost every day throughout the process, the watch was returned in a fantastic reusable watch case, along with the box that I packaged it in to send! Absolutely outstanding service for a very reasonable price. I no longer need to look anywhere else for luxury watch servicing – highly recommended for everyone!
Good communication. Fast turnaround.
I was initially dubious about sending my watch away, but I need not have been. A courier collected it, I was kept informed throughout, and received my watch back in a few days, again via courier. Tag Heuer quoted me a price three times that of Fix My Watch, and would’ve had the watch for six weeks! I would wholeheartedly recommend Fix My Watch and am extremely glad to have discovered them. Tremendous service and value, and very easy to speak to an advisor via telephone should the need arise.
Will definitely use again, good updates and fast turn around.
Great service, got my watch back in under a week and for a fraction of the price that Tag and other jewellers were quoting. The box it was returned in was also a nice touch. Will definitely use again.
Absolutely brilliant service,really quick turnaround and sent back in a lovely case which was a lot better than what I sent in a Jiffy bag ?
I sent my Tag Heuer for a new battery & seal and it was returned within 4 days; great service and much cheaper than a local Jeweller (this is the second time I have used this service)
I will send all my watches there
Prompt and efficient and at a great price. Comes with a great box and a warranty. Fast return and details all through the process from collection to service and return
Excellent service, my watch was returned within a week, packaged really well with great communication, will definitely use again!
Fabulous customer service. I sent my 27yr old Citizen Ecodrive in for a replacement capacitor as it had stopped. It was returned swiftly, but then commenced periodically stopping. Fixmywatch arranged for it be collected and performed an examination determining it also needed a service. They serviced and returned it charging me a discounted rate since they had already done some work on it. I couldn’t be happier with the price, quality of work and exceptional customer service.
initially doubtful but decided to go ahead due to good reviews. i am 100% satisfy, great and quick service, definitely will use it again. no point for going to high street shops for repair watches anymore
What a great experience with FixMyWatch and Omar in particular. Having been unable to repair my 12 year old watch due to parts availability, he managed to secure a complimentary replacement and returned my original. Always polite and professional it was a pleasure to deal with him! Couldn’t recommend more highly.
Quick, inexpensive, hassle-free battery replacement for my (treasured) Tag Heuer Aquaracer. I’d definitely recommend Fix My Watch and use them again myself.
I have to say I was fairly nervous about sending my watch away for repair instead of just going to the jewellers. So after having an exorbitant quote from the jewellers, I was close to just leaving it and buying another. After a bit research I found the trust pilot reviews for fix my watch and decided to go with them. I packaged it up, securely and handed it to the courier. From there I was informed when it arrived, that it was repaired and tested and when it would be returned. Tracked delivery assisted in its return and to my joy and amazement it turned up double boxed, (one of which is very nice and reusable). The watch is working perfectly, the service was great and the value was good. Win win win. I will never go anywhere else from now on. Simply put why would I?
Along with others I was sceptical about sending my watch to an internet based company but needn’t have worried. The service from start to finish was second to none being kept up to date at every stage by email and text Absolutely first class
First class service at a fair price thank you
Fast speedy and great value. Would definitely use them again for battery change.
Excellent speedy service
Picked up my tag replaced battery sent back quick in a high quality zip up holder very well priced could not ask for better.
I was reluctant sending my watch away, however, the communication was great and my watch came back in a lovely case. Can highly recommend.
Brilliant service, excellent communication and super fast turn around. Thankyou.
Excellent service. Can’t fault them.
Great service, good price.
Tag Formula 1 watch battery needed replaced, went in and asked at Beaverbrooks, lady said it was £99 as they send it back to Switzerland? and would take up to 4 weeks!!! Obviously didn’t use them and did a quick search and fixmywatch.co.uk came up. Did my research and I’m glad to say all the 5 * reviews are spot on. DHL were 1 hour late picking up but I can live with that as I know how much pressure the drivers are under, will be sending my wife’s watch when it needs a battery replacement.
Perfect, watches fixed quickly and diligently and returned very well packaged. Will do business again.
Highly recommended. Their customer service is the best I have experienced for a long time.
I had my sons Tissot touch watch and thought it would be a nice surprise for him to get it fixed for Christmas. I did the right thing and took it to our local Jewellers in Caterham, support the high-street etc etc. It was over three weeks later we questioned how it was progressing. Long story short two weeks later demanded the watch be returned. I had never heard of Fixmywatch and was slightly nervous as this was not my watch !!! Collected, serviced and returned in just over a week, they even repaired the strap. Brilliant.
Can’t praise them highly enough. Collected my TAG on Monday to replace battery and pressure test. Returned on Friday Morning in a nice case. Seamless transaction definitely use them again and recommend to friends.
excellent quick and reliable
Great service from Fix My Watch, they replaced a battery in my watch very reasonable price and speedy service. Plus sent it back in a great container to keep it safe! I will use again 5*
Just received my Citizen eco-drive back from yourselves. What fantastic service, presentation and service report. I will certainly recommend you to my friends. Well done!
Good price for a battery change for my Tag Heure free collection and returned in a nice zipped black box. Would definitely recommend.
I’ve used Fixmywatch twice in about as many weeks and I think that their service is first rate. The regular text updates work brilliantly and the collection/delivery process was seamless.
Absolutely fantastic service, great communication and very fast turn around. Highly recommended.
I sent my watch for a repair. They kept me updated on the progress and let me know when it was despatch. Am so please with the work and the package it came back in. I would recommend anyone to use there service A1
Fantastic service very quick turnaround.
Couldn’t ask for a better service, was a bit optimistic at first sending my watch off to someone through the internet but really paid off! Absolute diamond service and came back within a few days! This is the service people need and is perfect! Thank you.
Really quick turnaround time. Quality work. Good communication. All good.
Good service, easy and swift.
Rapid and secure turn around.
My 15 year old daughter wanted to get her dad’s 18year old Tag watch fixed for him for Christmas. It has been sat in a drawer for several years. She emailed Tag to send direct, no reply, she took to two local Tag dealer jewellers 2 months to send off and get back in Feb 2020. She was so disappointed I found fix my watch online. After reading reviews I decided to chance it. Sceptical at first handing it across to DHL but couriers excellent and email updates and tracking put me at ease. Sent off a week last Monday we signed for it’s return today 20th December in time for the big day. I don’t write reviews often but service and cost too good not to do so. Merry Christmas to all at fix my watch you certainly made a teenager happy which is not easy and no doubt her dad will be too.
Excellent service, would use again.
Absolutely fantastic service! I sent my Tag Heuer watch to Fix my watch for a replacement battery after reviewing different options open to me. The watch was collected on Monday by DHL and I was given updates via Fix my watch and then DHL and I received my watch back today which is Thursday. Returned in a superb case and box. This service is second to none and I would highly recommend the efficiency of this Company. So happy to have my watch back in time for Christmas which was so important, thanks to a highly skilled team of professionals.
I never write reviews….but was so impressed with Fix my Watch! Filled form in online on Thursday evening, watch was collected by DPD at 10am next morning and was delivered and back on my wrist the following Wednesday! In a lovely box! Cost way less than the jewellers were quoting and far less time to fix! Best service ever!
My wife thought I was crazy entrusting my precious Longine to an internet company but she need not have worried. The whole operation was very smooth, from the online booking to the picking up same day by DHL and then through the transit, delivery and repair, then finally returned back to me by DHL once more. All trackable, and advisory emails at every stage. Price for a new battery compares well with the shop I have used before, but this time didn’t need to make a 40 mile round trip to Birmingham to get it done!
Excellent service, will definitely use it again and my wife is considering sending hers too!
Can’t believe I haven’t used these guys before! Picked up Monday – battery changed & re-sealed – back with me Friday at a fraction of the main dealers prices.
Excellent service. Collection and return of watch very straightforward. A quote for the necessary repairs was provided before agreeing to have the work carried out. The work was done quickly and the result was very satisfactory. This was the second time I have used Fixmywatch and I would be happy to use them again.
Rapid repair and return
Great service, very quick, would highly recommend.
Excellent reasonable and fast.
Outstanding company with a unbeatable service. I sent my watch to repair ( battery and water re-seal) all complete under a week with daily email to confirm the status. Forgot Ernest Jones, Goldsmith and other high street retailer sending to manufacturers or specialist with high price. Thank you.
Great service, watch collected, replaced battery and had it back in under a week. I’ve used fix my watch for my watch and my wife’s I’m impressed with the service, how easy it is and how quick it is plus it’s more cost-effective than using the manufacturer. I recommend them without any hesitation.
Speedy, easy service to use, job completed to a high standard and was returned well packaged and promptly all for a very competitive price.
Just a quick review , I like everyone else sending their expensive watches through the post had my concerns but there was no need to worry , I’ve just sent two watches to get batteries and reseal, booked them in on Sunday collected by DHL Monday and returned on Thursday in a very sturdy fix my watch box . Don’t worry about sending yours to this company 5 stars .
Fabulous service. Great coms and extremely professional. Saved me about £30,without leaving my own home
These guys are amazing. They’ve done quite a lot of my watches and their service is great and very quick. The care they take is superb. I can’t recommend fix my watch highly enough.
Thank you for the return of my watch THANKYOU doesn’t seem enough It looks like new and keeping time Fantastic should have had it serviced ages ago, Very good value It arrived back in a special little container The care and attention Would definitely recommend anyone with a problem to contact you
Absolutely FANTASTIC – best service I’ve received in a long time.
Amazing service!! I was quite nervous sending my precious watch but everything was so simple and straight forward. My watch was collected and delivered back as agreed. I was notified when the watch had arrived at the workshop, when work had started and when it had been dispatched back to me. All within a week!! Fantastic service! I have been telling all my friends about this fab company as its not very often I am surprised and delighted by customer service delivered to this high standard. Thank you!
Was sceptical at first but service is first class. My Longines came back beautifully packaged in a couple of days straight to my office via courier. Will use again for sure.
Having waiting four weeks for TAG Heuer to tell me it would take four weeks to replace my battery for £90 I lost it. I had to pay £25 to get it back (Don’t Ask!!!) I found Fix My Watch online. Placed order and packed watch up on Sunday, it was collected Monday morning and back on my wrist by 09:00 that Friday (could have been Thursday but I elected to have it delivered to to drop box) for < £50. It came in a fantastic reusable package so will be my choice for all future work on my watch.
I am so impressed with their prompt service and progress notifications I’m now sending my wife’s watch and my second watch to them. Just excellent.
Great service and price! Would recommend
All good, speedy, good value, plenty notifications and I got my watch back.
Great experience from start to finish. Very quick.
Very happy with the service & effortless process.
So much better than expected. Sent the watch for battery replacement and pressure test and it was back within a week, working perfectly. They seem to have changed their website slightly since I sent my watch but I have no complaints about them. Completely trustworthy.
Fantastic service. Quick, cheaper than the competition, they organise all the deliveries. Wasn’t sure if it was just a battery or needed a service. They booked it in for the battery, inspected, then told me a battery was all that was needed. No need for the far more expensive service. Highly recommended.
Great service from start to finish, I had my watch back within four days of sending it for a battery replacement.
Hi there. Thank you very much for your service I’m so so happy about the repair and the honesty and the cost of £125, for my RAYMOND WEIL WATCH I was quoted £400 by SWICO watch service. After some research on the internet I came across your website, and I thought I’ll give it a go. I did receive my watch today in a really nice box.i really recommended to everyone. Thank you
Easy to use courier based watch maintenance. Sent my wife’s TAG watch for a new battery and re-seal. Returned in full working order with certification of parts used and seal test results. Would use again and happily recommend this company to all friends and family.
Excellent as described very efficient service watch works perfectly now.
I used Fixmywatch to replace the batteries and adjust the bracelets on two Ingersoll watches. Yet again, they did a superb job. The watches were collected on a Thursday afternoon and were delivered back the next Tuesday so really fast service. I honestly can’t recommend Fixmywatch highly enough. They are superb
Brilliant service, easy, speedy, secure and great value for money. I used to use a local jewellery store who charged me 4 times more and took 3 months (!!!!!!) to get my watch back. Fix my watch had it done in less than a week and I didn’t even have to leave the house! Couldn’t be happier!
Great quick service with a great price. Will use again.