Testimonials

I have previously had my Rado battery replaced at a city centre jeweller, who had to send it away and charged £70+, so I decided to look online and found Fixmywatch. The website was easy to use and the instructions were clear – I requested free packaging, which came the next day with the correct label already applied, and I booked a day for collection.

The watch was picked up on Monday, and Fixmywatch sent me regular emails about the progress of the repair and then asked me to pay once it was completed. On Friday, the watch was delivered beautifully packaged in a zipped fabric watch case. So in five days, without having to leave the house, I’ve got my lovely watch back and working. I would definitely recommend this company.5 star review

Sue Warren

Did exactly what they said they were going to do and when they said they were going to do it. Reasonably priced. Will use again5 star review

MUHAMMAD (I thought it was Michael)

Really high quality service. You feel from the start that these are people who care about your watch and have high professional standards. Price much lower than other quotes we had and service much better than some big names we have been to before. Will definitely use again.5 star review

Tom

Really good service, quick turnaround, clear communication, highly recommended5 star review

Mark

I was amazed how quick and easy the service was. Nowhere seemed to be able to swop the battery– just hassle free!5 star review

John Drake

Quick and efficient service.
Professional courier used in DHL and email updates throughout the process giving me the confidence that my watch is in safe hands.
Also as it was two watched I received them in a double presentation pouch which made the experience even more satisfying.5 star review

Stuart Goulding

Excellent service provided and much better than any of the high Street competition and priced well too.5 star review

customer

Great service really quick turnaround watch came back in a case well protected5 star review

Darrell

Brilliant!
Sent my Tag and was quite nervous sending off but it was all very straightforward. Watch was back in under a week. Nicely boxed and with a free case. Very impressed !5 star review

Matty

Amazing service, battery and reseal/test half high street price, excellent courier service door to door, regular updates by email. Will definitely use Fix My Watch again. The return packaging was pretty good too, keep to send for next battery….. highly recommend!!5 star review

Rachel

Super professional. Exceeded expectations for my Tag Heuer. They organised collection and delivery within the stated time schedule; kept me updated with progress; charged me with what they estimated; and provided a certificate of work done ( always useful for an expensive watch’s provenance). They returned my watch in a smart protective case too.
And all at a fair price. Highly recommended5 star review

Miles Cary

Just Brilliant service5 star review

Steve Johnson

Quick, easy and fast service from start to finish. Excellent email updates that keep you up to date on the progress of your order.5 star review

Peter Bailey

Great service at an excellent price5 star review

Tony

Fantastic Service and Speedy Return of my Longines Watch with new battery5 star review

S Lansley

Incredible. Three reputable jewellers/repairers said my 1980s Longines Quartz could not be fixed. Two claimed they had contacted Longines and spares were unavailable. Fixmywatch have sent it back in full working order! Fantastic service5 star review

Mike

Prompt efficient service5 star review

Guest

I am so impressed with this company. I read all the positive reviews and thought I would give it a go. The whole experience was absolutely outstanding from start to finish. The online process of creating your label and sending the watch away is explained very well. I had my watch back in less than a week and it came in a really lovely case. Great value for money, would a hundred percent recommend.5 star review

Freddy Kruger

Omg ! I was a bit worried sending my watch away but I trusted the reviews and wow am I glad I did. Great service my watch is back with me after a week cleaned working and in a lovely little pouch ! Well worth the money!5 star review

Belinda Jeffery

Excellent service from start to finish.
Would highly recommend.5 star review

customer

Brilliant! In under a week my watch was collected from my house, battery replaced and returned to me in great packaging. I wouldn’t hesitate to recommend them with your watch.5 star review

Michelle

Glad I found this company!
Fantastic service, not expensive and quick, kept updated every step of the way!
Reliable pick up, repair and delivery back to my door.5 star review

Andrew Hall

Excellent fast service5 star review

Michael Francis

My expectations were thoroughly exceeded by the fabulous service of ‘fix my watch’
For a v reasonable price it was couriered both ways, battery replaced and returned in v secure packaging, within 7 days that included a bank holiday.
An absolutely tremendous service that I have pleasure recommending 🙂5 star review

Upholstaryn

Excellent service. Kept informed the whole time. Quick and trouble free.5 star review

Kathleen Godfrey

Scammers!
I did send them photos of my watch and asked specifically if they have the genuine clasp, they confirmed that so I sent my watch….shortly they replied that they don’t have genuine clasp but will use an aesthetic good spare part, I refused and all I got is paying 15£ admin fees for checking my watch!! Why did you accept it and why said yes when asked about genuine clasp availability? Just to steal 15£?? Cheap!!5 star review

Islam Elsisy

Absolutely brilliant service. I don’t usually write reviews but I’m so impressed with this company.
This was my first time using Fixmywatch but won’t be the last. My Tag watch was returned to me with new battery/ reseal beautifully packaged within a week so super fast. Clear communication throughout from Jodie – thank you!5 star review

Natalie

You really can’t fault FixMyWatch.
I have now have one watch serviced and three batteries fitted.
From start to finish you are informed of the whereabouts of your watch, picked up by DHL, returned by DHL.
I will never use anyone but Fixmywatch in future.
Special thank you to Jodie!5 star review

Janet

Obviously a bit nervous to send a watch through the post but the consistency of strong reviews convinced me and glad that I did. My local jewellers quoted 10 to 14 weeks and 3 times the cost. FixMyWatch had it back inside 2 weeks with the long Bank Holiday in the middle. Very impressed with the care taken in the return packaging as well. They took vastly better care than I was able to. Hopefully a couple of years or more before I need them again but 100% will use next time.5 star review

Grant Hustler

Amazing service thank you my watch was treat like a king fabulous service I definitely will send the rest of my watch collections.5 star review

Eunice Da Silva

Fantastic service! The staff really do go the extra 10 miles to help and assist in making sure your watch is cared for, repaired and retuned efficiently. Great value too. Highly recommended.5 star review

Owen Phillips

My Longines has just been returned. What a fantastic, professional and friendly service. I am more than delighted. I was given this watch 30 years ago and it has not worked for at least 2 years. Within a week it is back like new. I was nervous about sending it in the post but this company is outstanding.5 star review

Dr M

An excellent service from beginning to end. My watch was returned fully repaired, beautifully polished and at a competitive cost compared to other companies. Special mention for Jodie who was very helpful with updates and advice on courier arrangements. I will continue to use Fix My Watch for future services. A great job all round!5 star review

Victoria

I contacted Fix my Watch as I needed a replacement battery for my watch and was impressed with reviews of this company. I wasn’t disappointed, the service that I received was outstanding right from the beginning so I decided to request an additional piece of work for my watch. This was carried out very professionally and I was informed every step of the way by the pleasant, friendly efficient staff.
I will certainly use them again without hesitation.5 star review

AS

Absolutely outstanding!! Excellent communication all of the way through my precious watch being serviced. I felt reassured that my watch was in good hands. When it arrived back it was like a new watch!! I was overwhelmed, I truly cannot recommend this company enough. Thank you for looking after things in such a professional and caring way. 5 stars all the way.5 star review

Robbie Murray

Like others have mentioned I was quite apprehensive the first time I sent off my expensive watch. This is now the second time that I’ve used this company and from start to finish the process is flawless with constant communication advising on progress which is very reassuring. From placing order to return of my watch was a week – jewellers and the manufacturer quoted 8 to 10 weeks!!! Outstanding service at a very competitive cost and I would highly recommend.5 star review

Mike B

An amazing company. Excellent service and communication. Wonderful.5 star review

Steve McGlone

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent customer service. Great contact and the watch was returned in its own case and beautifully packaged. Would have been 5 stars but nothing is perfect!5 star review

carl burdon

Excellent fast service. Watch returned in good packaging and serviced. Very good price. Highly recommend this service.5 star review

Anthony Morris

I recently used this service to repair a Tissot Sea Touch watch. The service was brilliant from the outset. The watch was collected and i received notification of receipt. the estimates were spot on and the comms throughtout was so easy via the website where you can track progress. Having agree the repair it was done efficiently and again comms was excellent. When the watch was returned I was blown away with the presentation and care that had been taken. It was like receiving a new watch. These guys are the genuine real deal professionals and i would use them again in a heartbeat. Thank you5 star review

Mr Adam V

Received my watch back from the dead.Excellent service with a repair on my tag for half the price.This watch was a item never off even at work and in the sea,I thought it was a through away.look now like new for£375 all in.5 star review

Karen Lettington N. Warwick

Super speedy battery replacement for my watch. I was quoted about £100+ for this service from a local jewellers here in London. After a Google search I then discovered Fix My Watch. Their quote of £35 seemed much more reasonable! My watch was collected by DHL, and I was kept up to date throughout with emails notifying me as to when they’d received my watch, when it had been fixed and when it was ready to be sent back to me. Overall, a highly professional service that took just under a week (including a weekend) to complete, with the added bonus of a lovely travel case for my watch included! Very satisfied and will not hesitate to use Fix My Watch again in the future.5 star review

Louise

I sent my automatic Tissot watch for a service due to it running a little slow and stopping occasionally. It was 10 years old and showed some light scratches through use. It came back in a lovely case, with all the scratches polished out, very clean and looked brand new. I’ve worn it for six months before writing this review and can say that it keeps better time now than when I originally bought it. Thank you Fix my Watch for a wonderful service.5 star review

glenn watkins

Brilliant service from collection, service and delivery.
Had some trepidation sending the watch (Tag Aquamaster) off myself but any fears were totally unfounded. High street were quoting non guarantee prices and circa 8 -10 weeks plus, to service/fix.
I contacted Fixmywatch ( I spoke with Jodie ), very helpful from the start.
Ordered placed, DHL at my door at 09:00 the next day to collect. Got confirmation of watch having been received the next day. Got some updates during the process and now the watch is back on my wrist.
All in all, it took circa 2 weeks , the watch looks like new ( bought 2006), the price was as per the quote.
The parts replaced were included with the returned watch . Totally over the moon with the service received.
Will use Fixmywatch for any future repairs or battery replacements. Can’t thank them enough for providing a First Class service . One very happy customer5 star review

Mike Tuckwell

My experience with fixmywatch has been super.

Fully recommend, honest and trustworthy. Ignore all one star reviews5 star review

Hamish

Just received my watch back from a battery replacement. I was skeptical at first, as sending an expensive watch away in the post seemed quite daunting and risky. I must admit the service of fixmywatch.co.uk has made me trust them entirely.

They offered fantastic value, turnaround in just over a week, and returned my watch in a beautiful protective box that can be reused.

I would 100% recommend and will use the company as my go-to for future repairs and services.5 star review

Jessica

Fantastic speedy service, def recommend.5 star review

customer

Great service from start to finish, couldn’t fault them.
Original parts used to repair my old and much loved TAG.
Amazing value for money, Thank you FMW!
Phil5 star review

Phil – Oxted

Outstanding service! Cannot recommend highly enough as the process was easy, efficient and affordable. Thank you for the care and updates, as well as the lovely new box my watch came home in 🙂5 star review

Isabelle

Took my Tag to local jewellers for battery change, reseal and pressure test. Was told approx £88 plus with 5-8 week turnaround!!. Fixmywatch £££s cheaper and watch returned, well packaged within a week. I will use when requires a service.5 star review

Viking Property Development

Excellent service. Watch picked up and returned via courier. Battery replaced, watch resealed and pressurised . Will definitely use again.5 star review

Karen jefferson

Excellent service5 star review

beauhyslop

Fantastic service from start to finish. They really do a great job with great customer service from start to finish. They can’t do enough for you. Thank you5 star review

V R

Very pleased and loved container watch came back in that my husband wants to now get his watches repaired too. Easy managing to call someone and was done quickly and well5 star review

Jane Forshaw

Brilliant service. Super efficient and very reasonable price. It’s a shame all their updates kept finding their way into my spam box even though I kept telling Gmail it wasn’t spam! Fortunately they sent me texts to tell me they had sent an email.5 star review

Diane Williamson

Quick and convenient service at a good price. Really liked the box they returned the watch in. Would definitely use again.5 star review

Alan

Brilliant service from start to finish! Great customer service too.5 star review

Candice Sait

An excellent service. A battery change, new gasket and pressure test of my tag watch. Free collection and return delivery. A company I’ll definitely be using again.5 star review

Mike Joiner

Collected Monday, delivered back Friday. Watch in perfect working condition presented in a nice case. Excellent service.5 star review

Iain Hill

Fast and professional service. I definitely recommend repairing the watch. Thank you.5 star review

jacekkuklo

Fixed my Seiko automatic with a 6R15 movement. The watch was losing up to 5 minutes per day and had a low amplitude and high beat error on my timegrapher. Received the watch back within 2 weeks working perfectly and cleaned up. Was struggling to find somewhere for automatic watch repairs and will definitely use again for my other watches when needed.5 star review

Andrew Belfield

Very pleased. Delivery service picked up as arranged on Monday & I received watch back with new battery by Friday . Excellent service & I was charged less than my last battery change. Will definitely use again.5 star review

TAG

So much easier to use than going to a jeweller who send it off and take 3 months. Fantastic service and at a very reasonable price. My watch was collected, fixed, serviced and returned in less than a week. This is the second time I’ve used fixmywatch and I will definitely use them again5 star review

Sonia Sparkes

Sick of the hype around watch batteries I googled this company and they have done everything they guaranteed. It was SO EASY and so efficient and I have my beautiful watch back at last.
I’m about to send my other one in. Well done to you all.5 star review

SARAH LLOYD

Great service, I would definitely use again. Nice travel case also provided upon return of watch.5 star review

Brian

I’ve found the service to be very good. I had a problem with DHL not being able to give an approximate time for the collection but a lady at FixMyWatch was very helpful and gave me an address for a local DHL collection point where I could drop the watch off at.5 star review

John Gray

There are few words to try and express my delight in this company but Superb and Brilliant are two of the superlatives that spring to mind.
They have exceeded my expectations of just how good they can make a 27 year old watch look and run.
Massive Thanks
Kev5 star review

Kevin Baines

Brilliant service, thought my Apple Watch was broken for good, sent it off on Monday, got it back on Saturday with new screen, as good as new.5 star review

Mark Osborne

Impressed with the speed and quality of repair . Even a complementary smart travel case included for the return. Yes I am very pleased with the service thanks.5 star review

Mr John Godrich