The FixMyWatch Process

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During our repairs process we will notify you every step of the way

When repairs and QC are complete we return fully insured and tracked
Brands We Repair
Repair Types
What Customers Say About Us

Mr Nigel Wilson
Can’t speak highly enough of the “fix my watch” team! EXCELLENT customer service! Special shout out to Jodie who was amazing! I had a michael Kors watch that needed a repair and the whole process from start to finish was exceptionally pleasant! From my first interaction with Jodie, her excellent customer service, warmth and transparency of up-front costs, I was extremely impressed. The clear instructions she gave regarding packaging of my watch were very helpful, and the speed of collection, confirmation of receipt, repair, and return, has made dealing with the “fix my watch” team an extremely pleasant experience. I will certainly be using their services again!! Highly recommend!!!!!
Jay
Simply outstanding service. Turned around a collection, watch fitting, resealing and redelivery for my Tag watch in four days. Incredible service. Use these people.
Tony Factor
Fantastic service fixed both our watches. Thanks very much.
David Snead
Great service. Sent my Tag for a service and a new battery. Collection and return was seamless, all done securely through DHL. Excellent communication, I was kept informed on the progress of the repair and when I would receive my watch back. I have no hesitation in recommending Fixmywatch.
Dennis Shaw
Omar is THE man. Omar and his team are incredible. One is always a little apprehensive about putting anything over £10 quid in the post. My watch 1k+ Omar organised pick up by @dhl and delivered back to my door with updates on progress throughout. #utterlybrilliant #thankyou
Otto Fishbind
Absolutely amazing service, watch was fixed and back within 3 days of posting. Fantastic thank you fixmywatch
jennifer burton
First time I’ve used this company and won’t be the last, very competitive price lot cheaper than using tag Heuer, had a new battery and reseal done, the courier picked up my watch from home and delivered it back to me in a nice padded case.great service and also they messaged me to let me know at what different stages the watch was at, will definitely be using these guys again, brilliant thank you David Clark.
David Clark
Ive just had a watch repaired using this company and will definitely be using them again to service my other watches. Great communication all the way through and easy to deal with. The watch was returned in a well packaged presentation box showing the attention to detail – thank you
Alex Somers
Amazing service. I was blown away by the ease of interaction, from order through collection, tracking of progress all the way to delivery back to me. Prior to finding Fixmywatch I would have been going to a jewelers or repair kiosk to get a repair completed/battery changed. I had a watch sat at home that I hadn’t worn for a good few months as I hadn’t got around to taking it out with me. The watch was collected, battery changed and back to me in 3 days with regular communication about where it was. As a nice surprise it was also returned in a great little travel case (which I will certainly use generally!). I would thoroughly recommend using these guys – they have created a great product and I will be using again. Thank you!
P CRABTREE
Absolutely outstanding service. Vintage 1963 14kt gold omega seamaster. I broke the crown & it stopped working.. tried several local dealers & repair shops.. all quoted minimum £500 to repair. Fixmywatch repaired & serviced it for £250.. that included courier collection & return. All arranged by them. & the watch came back polished & in a lovely watch box.. ideal for taking your precious watch on hols with you. All under 10 days ?????
David Briggs
Superb from start to finish. From courier collection to delivery of the watch back in a smart branded protective case. Great comms keeping you updated with progress and very swift service all at a price which makes a mockery of the likes of Tag Heuer’s charges for the same service.